How The Stories We Tell Ourselves Guide Personal Success

Perceptions are the stories we tell ourselves regarding what we see and how we interpret the world around us. Les Brown, one of the great 21st century storytellers said, “How people live their lives is as a result of the stories that they believe about themselves.” Your personal success is a result of your perceptions.What are your stories? Do they serve you as your aspire to reach your highest potential? Do your stories lift you up or do they bring you down? Do your stories represent who you really are, your true essence?In this video we address some of the common misperceptions in those stories we work into our daily lives and explore the options that come with creating a story that leads to a fuller, more exciting, and fulfilling life without fear.I would love to hear from you. What story do you tell? Does is serve you or drain you?With love,Maria

Leadership from Management Separateness & How to Incorporate Authenticity & Vulnerability

The debate continues – should we separate leadership from management? We explore that question and look through a self-awareness lens at authenticity and vulnerability.In my experience, the words leadership and management are used interchangeably in the workplace. In the management and leadership classes I've taught over the years, we define those terms differently, while recognizing that leadership is a critical part of management. In this episode, we look to Forrest Gump’s mamma for some sage advice about this distinction.I recently facilitated a leadership boot camp where we discussed the importance of leadership authenticity and vulnerability – yes, in a boot camp!  Of course, going to those vulnerable places begins with self-awareness and a ton of bravery.In this episode, I answer the question, “What do Forrest Gump, The Who, and leadership have in common?”I would love to hear from you. What do you suppose keeps us from our vulnerability and authenticity as leaders?With love,Maria

How to Have Meaningful Work and Enjoy What You Do

Did you know the majority of heart attacks occur around 9:00 AM on Monday mornings? “One study showed that the most common factor in these heart attacks was that the victims were people whose work had become joyless striving. In other words, they could not find meaning in their work, and their lives had become so out of balance that, one Monday morning, their bodies said, You are not going to work today. Zap.”* Researchers found those victims in a state of “joyless striving” – in other words, without meaning. In today’s video, I share with you five steps to get started on the path of self-discovery and meaning and read an excerpt from my book, Love-Based Leadership: Transform Your Life with Meaning and Abundance.I would love to hear from you. What techniques do you do to go inward?With love,Maria *Study cited in Leading with Soul” by Lee Boleman and Terrence Deal.

Keepin' It Real (With Your Personal Brand)

I recently conducted some market research to learn from leaders how I can best support their leadership growth and development.I asked a series of questions and received great responses, food for thought, and feedback.When I spoke with a man in the military, he said one of the most important aspects that he looks for in leadership is “keepin' it real”. OK, he is quite a bit younger than I am! However, this message is ageless and timeless.Most of us have a pretty good B.S. meter and can smell fake a mile away. This is especially important to us, as leaders, to tap into truth and stand in our authenticity. When we stand in authenticity, we stand in power. THAT is what makes us powerful leaders – authenticity. And let’s face it; there is nothing more authentic or real than love.When we lead with love and authenticity, we practice:• Truth• Mindfulness• Awareness• Non-judgment• Honesty• Integrity• Compassion• Service• Presence• HumanitarianismBranding and image consulting are terms that we’ve no doubt heard before, typically in the context of marketing. Have you thought about your brand? No, I am not talking about the company for which you work—I am talking about YOU!What is your brand, your leadership image? Are you keepin it real? Are you respected because you’ve earned it or are you feared because of your title? What is the first thing your team thinks about when your name comes up?Some of us may say that we don’t care about what others think about us. Really, is that really true? As leaders, our primary task is to motivate and influence others toward a vision and/or goal. If others are not buying our brand, then we don’t really have followers.How can we consciously create our leadership brand?Follow these 5 simple steps:1. Intentionally determine what you want your brand to represent.2. Reverse engineer the steps necessary to develop and create that brand image.3. Be accountable to doing the work – find an accountability partner or coach who willbe honest about your progress and a resource when you are stuck.4. Be vulnerable and do spot checks with others to see if you are on the right track (inother words—ask!).5. Keep it real – Authenticity is a real attractorI would love to hear from you. How would you describe an authentic leader, one who is keepin' it real?

Lights, Camera, Action!

As a professor and teacher, I understand the importance of theory. Theory gives us the foundation on which to build. As a coach, I understand the importance of action. Just as wisdom is the combination of knowledge and experience, success is the combination of theory and action.I work with many clients on action plans, the roadmaps to our success. We can have all the best intentions and theoretical plans in the world, but without action, we really don’t have anything. My strategic planning workshops are very popular for this very reason. We do not just create gorgeous plans, we actually map out our action steps. Here are the 7 actions steps that will help you turn your plan into action:1. Write down your goals and remember to make them SMART goals. (Specific, Measurable, Aligned with your values, Realistic, Time-bound) It is important that when you are goal setting, you create SMART goals.2. List steps necessary to achieve each of your identified goals. You will need to do this for each goal as these steps are goal-specific.3. Identify past success or strengths you have. This is a good reminder that you can accomplish this goal. The successes do not need to be related to your goal – only a reminder that you can do anything you commit to.4. List the people and resources you have available to support you. These are primarily your professional resources.5. Name any hazards, weaknesses, or blocks that could cause you to stumble. While I don’t like to spend a lot of time in the “what if” zone, it is important that we consider possible hazards before they may actually happen so we are not caught off-guard and throw in the towel.6. Identify the strengths, support, and resources available to you if you were to stumble and identify why you would turn to them. These resources may very well be personal ones that we could have a good cry with.7. Record the reasons and benefits that cause you to want to achieve your goals. This step is extremely important because this is your “why”. This is the step that connects our head with our heart. And we know that combination is unstoppable.Review your goals each day and spend time in the morning and the evening visualizing yourself already achieving that goal. Can see it? How do you feel? What changed for you in your life? When you sit with this image, the realization of your goal becomes stronger and more powerful.I would love to hear from you. What is the goal you are most proud of achieving? I can’t wait to celebrate with you!With love,Dr. Maria

The Uncertain Leader

We expect leaders, including ourselves, to have the answers. If we don’t have the answer to a leadership challenge, we may feel inadequate. These feelings, like inadequacy, may also include feelings of uncertainty and vulnerability. None of these feelings feel good to us, nor areallowed in the workplace, or so we’ve been taught.Really? Are we really supposed to never experience uncertainty as a leader? We are human beings, “hard-wired for struggle” as researcher, Brene‘ Brown states. We are not the Hollywood version of leaders —we are human. And with our humanness, we are sometimes—make that many times, uncertain.What do we do with this uncertainty? Well, we bury it of course. This strategy may work for us for a while, that is until it shows up again as illness, ulcers, or worse. Why do you think we are so stressed, obese, and addicted? It is because we bury and numb our feelings. We’ve become comfortably numb.The interesting thing about numbing is that when we numb our “bad” feelings such as uncertainty, vulnerability, doubt, and fear, we are also numbing our “good” feelings of joy, peace, and gratitude. Another important aspect to know about uncertainty and vulnerability is that this state is where creativity, joy, and beauty are found. This is the place where great art is created.Walking through the door of uncertainty and vulnerability is full of endless possibilities because this is the location of our true, authentic self.How do we work with uncertainty and vulnerability without going crazy?Follow these five steps to support you during the uncertain times:1. Embrace uncertainty and vulnerability. Reach into it and pull up and out all of the fear, anxiety, and doubt. Burying and numbing will only allow it to surface again, so lean in, feel those feelings, and then release.2. Stay present. Don’t worry about the future or live in the past. The only moment you have is the present one, so why waste it?3. Stay in your own lane. When we start to compare ourselves to others, we set ourselves up for failure, not because we can’t be as successful as someone else, but because we can’t BE anyone else. What I can be is the best version of me, and what you can be is the best, highest self you can be.4. Practice gratitude. Nothing else will bring you into the present faster than gratitude.5. Be loving and truthful with yourself and with others. Remember that uncertainty and vulnerability is the birthplace of truth, authenticity, creativity, and beauty.I would love to hear from you. When was a time you were uncertain and did it anyway? Let’s celebrate you!

Delegate is Not a Four-Letter Word!

For many of the leaders I work with, delegation is a real struggle.Leaders resist delegating because we are so accustomed to doing the work ourselves. Many times, fear will rear its ugly head, thinking that if we want the work done correctly, we must do it ourselves. And then there is the time issue of communicating and training others to complete the task for us.Ahhh, but the benefits of delegation far outweigh the negativity that surrounds this illusive skill. When we delegate, we have more time for our high-priority tasks and we actually get to experience the joy of completing our tasks! Delegation increases our productivity and is a muchbetter use of our resources.Delegation gives us freedom from chaos and confusion. True, there are some tasks best kept to ourselves such as personal matters, confidentialactivities, crises, and activities that are specifically delegated to us. However, we can delegate paperwork, routine tasks, technical matters, tasks with developmental potential, and employee problems that we do not need to be involved in. Since we are not born with the delegation gene, we must learn this skill. It’s not as hard as you think! Just follow these four simple steps and you will be delegating before you know it:1. Explain the need for delegating, including the reasons why you selected that personto complete the task.2. Clearly set the objectives defining responsibility, level of authority, and deadlines.3. Develop a plan to achieve objectives, resources, and give the authority necessary toobtain those resources.4. Establish an accountability plan with checkpoints.Somehow we’ve managed to complicate the idea of holding people accountable, and it is quite simple, really,  I mean simple, the acronym, SIMPLE: S = Set clear expectations – this is the number one complaint and stressor from employees – that the expectations are vague.I = Invite commitment – some say gain “buy in” but I much prefer to invite commitment. With an invitation, there is a shared sense of ownership.M= Measure progress – Super important to keep up on this. How you will measure is part of the description of setting clear expectations.P = Provide feedback – again, super important. Far too often managers will wait until the project is finished to say that it wasn’t done correctly.L = Link to consequences – consequences are also identified in the setting clear expectations step.E = Evaluate effectiveness – Do this together and it becomes a powerful activity for you and the person who is accountable.I would love to hear from you. What are some techniques you use to hold people accountable and why do you think the strategies are effective?With Love,Maria 

Fear, Love and Leadership

I write and speak a lot about fear versus love. Fear is easy to identify. We definitely know when fear starts to creep in: our body becomes tense, blood pressure starts to rise, and feelings of anxiety emerge. Fear is not a good feeling! Why would we continue to go there repeatedly? Where love and spirit are internal to us, fear and ego are external. Turning to others for approval or acceptance, points us in the direction of ego, external to ourselves. When we live in the past, we live in the ego.It’s the same old song.Reliving those events, involving externally generated relationships, can cause tremendous pain or hurt. Each time we choose – yes, it is a choice –to live in the space of fear, we give away our power. We give it away to people or circumstance – again, an external event. When we retain our power, we are empowered, living in a place of love and spirit.Fear paralyzes us. True, fear can be a motivator, but it is not sustainable. We cannot be motivated and live in fear for long periods without paying the physical, emotional, and spiritual costs of fear and stress. Fear, again, holds us back from achieving so much. We’re afraid to show that we care, afraid to open our hearts, and afraid that we may appear vulnerable. The irony in this is that when we really care about the individuals we lead, love multiplies. When people know, see, and feel that you care—they do the same. Love really does keep on giving.Moving away from fear is one thing, but how do we actively develop love and ultimately integrate it with our leadership?In my book, “Love-Based Leadership: Transform Your Life with Meaning and Abundance”, I outline eight steps to develop love of self, love of source, and love of others:1. Develop and harness your intuition.2. Honor yourself with truth.3. Recognize your ability to make choices.4. Listen to and honor your body.5. Nurture your soul.6. Practice meditation or prayer regularly to connect with your source.7. Just the like term, Namaste, honor the spirit of others.8. Practice forgiveness.When we align ourselves with love and spirit, abundance and joy flow into our lives.I would love to hear from you. What other steps would you add to develop love in your leadership and your life?

With love,

Maria

Leaders Show Up Where Others Shut Down

Recently working with a client, we were discussing how we “show up”. We have learned and studied so much about good communication skills and body language that many of us have mastered the art of “listening” with our bodies. Bodies leaning in, head nodding, eyes fixed on the other person, yet all the while our minds are anywhere but that conversation. Or our thoughts are fixed on what we are going to say next, not really listening to the words coming out of the other person’s mouth!Our bodies are there – we showed up, physically. But have we really showed up? Are our mind, heart, and spirit present? Are we day dreaming or are we really present? So often, we are replaying in our head the argument we may have had with a spouse, the traffic on the way to work, or the memo we just read. How different would it be if we really showed up – mind, body, and spirit? How would our showing up affect our communication...our connection and relationships with each other…and in our leadership?How can make sure we really show up? Here are 7 tips to ensure we’re showing up:1. Always start with awareness. Be aware that you are entering a conversation and want to move that conversation into true, authentic connection.2. Be present in the moment. Turn off the distractions, both the literal and the figurative ones.3. Be honest. If now is not the right time to focus on the conversation, reschedule it for a better time.4. If you find yourself wandering, fess up, and start again…the other person will appreciate your honesty. I’ve done this several times and I must admit that at first it takes people aback, but in the end, they do appreciate the honesty and know that they have your full attention now!5. Suspend judgment. Don’t anticipate what you think you may hear.6. Paraphrase what you heard. This will be a good checks-and-balances to ensure you are on the right track.7. Be available and approachable.I would love to hear from you. How do you show up? Does mind, body, and spirit all arrive? If not, what part are you holding back and why?

With love,

Maria

What's Love Got to Do With It?

Everything!Why is integrating love so important into our leadership? The answer is simple: because fear is not working and love is a much more powerful force.Here’s a list of reasons to lead with love:• We have organizations full of over-worked, over-stressed employees who find little or no meaning in the work they do for eight to ten hours each day.• We have become paralyzed and/or complacent in the workplace, stifled by fear running rampant in today’s organizations.• Without meaning, we lack purpose and engagement. Love is the conduit to  meaning.• Fear can be motivating for a while, but it is not sustaining. Love nurtures, expands, and grows.• Love honors, cares for, values, respects, and trusts others.• Love creates an organizational culture that is conducive to knowledge creation. If we don’t create, we go away.• We reap what we sow, and if we plant seeds of fear, we will reap more fear. If we  plant seed of love, we will harvest a love-filled culture. Successful organizations such as Southwest Airlines, SEMCO, Tom’s Shoes, Starbucks, Life is Good, and Zappos are built on love and are reaping the benefits because of it.That’s what love has to do with it. That’s my story and I’m sticking to it!I would love to hear from you. What benefits do you see by infusing love into the workplace?

5 Ways to Step Outside of Your Comfort Zone

We have so much we want to do and accomplish as leaders. We dream, create, plan, review, plan some more, and tweak, tweak, tweak. Is this perfectionism or is this fear; and really, aren’t they both the same? Sometimes, we stand behind all of these activities to stay legitimately busy. However, these activities keep us behind the computer.There comes a time (probably now) that we need to step out from behind the computer and into the world of personal interaction. When we step out, then, we can really leave impressions teaching, helping, and leading with those we met. Breaking out of our comfort zones may be different strategies for different people. For some of us we may need to just jump in the water, or we may dive into the deep end, and for some of us, we may just put one toe at a time into the water.The key is to have some movement toward your goal. Success, transformation, and the magic is just outside of our comfort zone. Our movement outside of our comfort zone can start small. One of my clients began this move out of her comfort zone just by taking a different route to work and sitting in a different chair each time she met in the conference room. Here are some strategies to break through your comfort zone barrier:

• Try something new (food, book topic, or music)

• Attend a lecture or presentation on a topic you know nothing about (I did this recently and was fascinated with the learning)

• Identify your habits and look at those habitual behaviors with fresh eyes to uncover the expiration date

• Find a buddy or accountability partner – maybe even take on this project together for support

• Be honest, loving, and patient with yourself as you embark on this journey

OK, here is the challenge:Challenge yourself to commit to one activity outside your comfort zone each day for 21 days and watch your world change, and open before you. I would love to hear from you.Please share your wins of moving outside your comfort zone so we can celebrate!

Teacher, Teacher, Leader, Leader

I love the Buddhist saying, “When the student is ready, the teacher will appear.” In my many years of teaching formal courses at the university level, I am a student right along with the class I am teaching. When I teach, I learn. I have yet to teach a class where I have not learned something from my many teachers, also known as my students. We are ever changing in this world and the cycle of learning and teaching never changes, unless of course we find ourselves closed off from learning. In order to be a good teacher, we must first be a good student.As we teach, we must remember that we are not transmitting information—we are transforming lives. That may sound a bit dramatic, but that is exactly what good teaching does; it transforms. Transformation comes about through many different forms: motivation, persuasion, mobilization, influence, and of course miracles.When we teach, we are in essence saying, I care about you, you are important, and I want to help. Wow, who wouldn’t be motivated forward with that type of message? Motivation also comes from demonstrating belief in others. Teaching affords us an opportunity to build esteem and self-efficacy. Think of Maslow’s needs hierarchy of needs; esteem and self-actualization are the top highest levels. Teaching and learning meet both of the high order needs for yourself and for those you teach.Through the process of teaching, we build trust when we facilitate teaching with a learner-centered approach. Remembering that we are not just transferring information, but transforming others, we teach according to the needs of others. I use the same approach when I do training, coaching, or motivational speaking. First, I discover the needs of the audience and tailor my work to meet those needs. Of course, I provide resources and information to support their transformation, but first I must find out where they are now and where they want to grow.Effective teachers in a classroom setting know this and adjust their lesson plans to accommodate emerging needs that come up during instruction. We call these moments, teachable moments, when we can seize the opportunity and use it as a springboard for learning.A Native American proverb illustrates this concept, Tell me and I'll forget. Show me, and I may not remember. Involve me, and I'll understand. Once we identify the needs of the people and address those needs, then learning occurs and the outcome is performance.So remember this TEACH acronym:Time - Take the time to invest in the development of others.Empathy – Have empathy for those you teach, respecting the place where they are at that moment.Awareness – Come into the teaching exchange with full awareness and presence.Care – Create a safe space for learning to occur that is filled with care and compassion.Help –Remember that when we serve others, we are truly love-based leaders.I would love to hear from you. How do you teach in your leadership role? Who was your best teacher and why?

Design Your Perfect Image

I recently went to the police station to be fingerprinted as a requirement for a volunteer project I am working on and on the way home, I saw a man driving a small electric car. When I saw the car, I assumed one of his objectives for buying it was to leave less of a carbon imprint. This got me thinking about imprints... What if we were to consciously craft and design the imprint, the “finger print” we desire on the world? How would this change our leadership? Our print, imprints, or impressions are the lasting effects of our attitudes and behaviors. We leave these impressions whether we are aware of this fact or not—the prints are still there.Are we leaving those we “touch” with feelings of encouragement, empowerment, or love? Or, are we impressing people with negativity, helplessness, or fear? At what point in time do we consciously design our leadership impression? Is it when we have 200 people to lead? Is it when we are preparing for retirement? Or, is it now, with our own life, leading ourselves? I love the old proverb, “The best time to plant a tree is twenty years ago. The second best time is now.”Consciously creating our imprints and impressions increases our leadership influence and effectiveness. In fact, I had a trip to New York City with four days of meeting with over 70 media representatives including television producers, writers, agents, and editors. I gave 2-minute pitches to all of these people, which felt like speed-dating! This got me thinking about the impression we make in 2 minutes, and how we could possibly influence someone to take action. This is not a whole lot different than leadership. What sort of impression do we make with our leadership influence in 2 minutes? What kind of impression do we want to make? What is the lasting or lingering thought we wish to impart on someone?Follow these simple IMAGE steps to create a lasting, positive impression:Integrity – Stand in your integrity, be honest about who you are and what you stand for, demonstrating this with your behavior.Mannerisms – Be cognizant of your body language. Are you open or closed? Are you inviting? Are you demonstrating confidence?Appearance – Does your appearance match the impression and image you want to portray? Show up in presence as well, remembering to practice active listening more than speaking.Greeting – Greet others with openness, kindness, warmth, and a smile. People do not always remember what we say to them, but they always remember how they felt when with us.Enjoy the experience. We are more attracted to fun and joy than anything else.I would love to hear from you. What is the impression and image you wish to impart? What immediate step can you take today to reinforce or refine this image?

The Top 10 Lessons to Soothe Your Soul with a Very Bad Boss

While working on a book that I am co-authoring with my friend and colleague, Jone Bosworth, JD, "Very Bad Bosses: Never Get in a Pissing Match with a Skunk (And Other Sage Advice for Surviving Workplace Villians)", we realized that stopping and soothing our souls a bit first, helps when the sting of a very bad boss behavior is about to strike.So, here are our top 10 favorite soothe-your-soul quotes.10. "Never get in a pissing match with a skunk (because you'll both end up stinking)." -Anonymous9. "If you want to forget all your troubles, wear two tight shoes." -The Houghton Line8. "Always write angry letters to your enemies and never send them." -James Fallows7. "If you kick a stone in anger, you'll hurt your own foot." -Korean Proverb6. "The robbed that smiles, steals something from the thief." -William Shakespeare5. "To carry a grudge is like being stung to death by one bee." -William H. Walton4. "Resentment is like taking poison and waiting for the other person to die" -Malachy McCourt3. "The worst-tempered people I've ever met were people who knew they were wrong." - Wilson Mizner2. "In certain trying circumstances, urgent circumstances, desperate circumstances, profanity furnishes a relief denied even to prayer." -Mark Twain1. "Turn your wounds into wisdom." -Oprah WinfreyFeel a little immediate relief by moving into a philosophical space with these quotes? That's how Jone and I want you to feel as you share and let go of your very bad boss story! We are still collecting stories for our book, and we want to hear from you to include your story in the book! And, you can use a pseudonym too, just in case you are still working for the boss.It is super easy for you to submit your story, just go to www.very-bad-bosses.comIt is that simple, and you can help others who may still be trying to find the laughter in their situation.  Now, I would love to hear from you! What was the greatest lesson you learned from your very bad boss? And, don't forget to share your very bad boss story at www.very-bad-bosses.com 

Reflect Your Best Self

It is important for us to reflect on our stories.

You know these stories; they are well-crafted and visited repeatedly for years and sometimes decades. These are the stories we tell ourselves, building beliefs and behaviors based on these tales. As Plato reminded us, perception is reality. Our thoughts create our perceptions and our perceptions influence our emotional, psychological, and physical responses.

I read Marianne Williamson’s book, “The Law of Divine Compensation” and was struck by her discussion about how negative thoughts deactivate the divine law, which falls into three major categories: 

1. Negative sense of self2. Anger3. Guilt

Wow – the big three!

This got me thinking how the big three derail other aspects of our life, including how we love others and how we lead others. As we reflect on a negative sense of self, anger, and guilt, let’s explore the following questions:

• Why do we hold onto these beliefs? Is it habit, unawareness, or true to you?
• Is it really true?
• Who would you be if it weren't true?
• With what loving thought can you replace the negative thought?

Our stories are sometimes on auto pilot. We need to just flip off the auto pilot switch and create a new story! Close the chapter on the old one and start writing a new story.

Think about this:When is the best time to plant an oak tree?Twenty years ago.When is the second best time to plant the tree?Now.

When we step into awareness about our stories and thoughts, we come to realize that we can change those thoughts, and ultimately change our lives.

I would love to hear from you. What’s stopping you?With love,Maria

Forgiveness IS Freedom

I have to share this quote with you by Robert Muller, “To forgive is the highest, most beautiful form of love. In return, you will receive untold peace and happiness.”

Forgiveness is a challenging concept for many leaders. While we understand the idea and we know forgiveness when it happens, the vagueness surrounding forgiveness is illusive. The ambiguity enfolding forgiveness stems from our questions of how to bring about forgiveness/understanding, and from where it actually originated.

How did we even get here—the need or desire to forgive?

We look to practice forgiveness when we are angry, wronged, or hurt. Oftentimes we hold on to anger as a form of power. We feel in control and ultimately powerful when we hold onto our anger, justified in our feelings and hoping that the person we believe hurt us may feel guilty or remorseful for what we perceive they have done to us.

Avoiding forgiveness allows us to fuel our anger, feeling justified and entitled in our anger or pain as victims. Avoiding forgiveness is avoiding responsibility. We are victims because we believe we have no power. Playing the victim role deepens the feelings of pain and anger justification.

Because forgiveness is a state of being, action is required to move into that place or that state. Like so many other lessons, avoiding forgiveness is not static. Anger leads to judgment. Judgment leads to blame, and blame leads to resentment.

Resentment is really unresolved anger and resentment hurts us, manifesting in stress-related illness, anxiety, or depression. Resentment hardens our hearts paving a path of vengeance. We can lose ourselves in judgment, condemnation, and conflict, all the while wondering why we are not happy or content.

Forgiveness is a choice. We take responsibility for our peace of mind and happiness when we choose to forgive. And forgiveness starts with ourselves. To make this choice, we experience a miracle.

The process of experiencing the miracle of forgiveness is perception shifting. The change in attitude comes to us through grace. Cultivating a practice of forgiveness first begins with self-forgiveness. Dr. Robin Casarjian describes six steps to practice self-forgiveness in her book, Forgiveness:

1. Acknowledge the truth.

2. Take responsibility for what you have done.

3. Learn from the experience by acknowledging the deeper feelings that motivated the behaviors and thoughts for which you now feel guilty and hold yourself in judgment.

4. Open your heart to yourself and compassionately listen to the fears and calls for help and acknowledgment deep within.

5. Heal emotional wounds by heeding the calls in healthy, loving, and responsible ways.

6. Align with your Self and affirm your fundamental innocence.

By practicing self-forgiveness, always remember to be gentle with yourself, suspending judgment, allowing and receiving miracles in this holy space. The miracle and shift in perception and attitude gives us insight about others and ourselves.

I would love to hear from you. What is the first step you are willing to commit to today to move you into self-forgiveness?

With Love,

Dr. Maria

Sales vs. Service

Organizational and leadership models throughout history, and still today, are like authoritative kingdoms. The ruling king or queen sits on their throne (corner office in the executive suite) and the serfs and subjects (subordinates and “team”) support them in any way necessary. Oh, we have the right words today—team, collaboration, and empowerment. Unfortunately, in many organizations, actions do not match the words. We know consciously and unconsciously these models do not work; however, we don’t know how to replace them.

We just simply have to turn away from fear and stare right into the face of love. In those beautiful eyes, we find our answers.

Service paves the path of leadership. Through love and a love-based leadership model, we serve others, our Source, and ourselves. To make this miraculous shift in our perception about service, we must consciously be aware of leading with a service-mindset versus a sales-mindset.

Many leaders I know lead with a sales-mentality, seeking “buy-in” from those they lead. They obtain buy-in through persuasion, manipulation, and control. These techniques can be effective, but the leader will not get long-term commitment.

A service-mentality shifts from "what can you do for me?" to "what can I do for you?"

This is similar to the phenomenon in marketing and product development happening today. Find out what they want and we’ll build it replaces the old mental model of build it and they will come.

Leadership focus is on service, instead of self-interest and the ego is not going to like it!

When leaders shift from sales to service-mindsets, organizations shift from a kingdom culture and hierarchical structure to community. I am not describing Utopia or something found only through rose-colored glasses; I am describing what can be, and what is in some organizations and communities. By serving and giving, we are more successful. The more we give, the more we receive; the more we serve, the more we are served. This again demonstrates that to wherever you put your attention, that you will manifest.

I would love to hear from you. How do you recognize when you are being sold to? How do you demonstrate service instead of sales?

With love,

Maria

Strong Heart, Strong Mind

Someone asked me, “How can you develop a thick-skin at work?” My initial response was “Develop a strong heart.”

Growing up, I was often teased because of my over-bite.  Called many names at school, I came home frequently collapsing into a pile of tears. My mother would tell me to ignore the bully’s hurtful comments and eventually they would stop. I did experience some truth in this, but what was even more impactful were her words, “Maria, you are beautiful, they just don’t see it.” Of course, she was referring to my inner beauty. I knew my outer beauty would catch up once I got braces!

Why is it that as adults we still feel the need to toughen up and not let other people’s words hurt us? Could it be that we forgot our inner beauty?

If so, don’t worry. Reclaiming our inner beauty and strengthening our hearts is easy to do. Developing a strong heart begins with self-love.

Practice these ten steps and in no time, you will not need a thick skin because you will have a strong heart:

• List your strengths. Next to each one, identify how you may leverage your strong points.
• Create an action plan for personal and professional growth.
• Reconnect with your intuition.
• Do something creative every day.
• Spend time in stillness each day.
• Get enough sleep. Six to eight hours are recommended for optimum health.
• Move your body every day. Some days it may only be walking to the mailbox.
• Eat foods that nourish your body in healthy ways.
• List at least five things each day for which you are grateful.
• Find ways to help others see their greatness.

 

I would love to hear from you. How do you strengthen your heart?

With Love,

Maria

The Mentorship Mindset

I was just in a discussion today about mentoring. What exactly does this mean and why is it important for leaders to have a mentorship mindset?Mentorship is about sharing wisdom, and wisdom is gained from knowledge and experience. One of my favorite books about mentorship is Mentoring: The Tao of Giving and Receiving Wisdom by Chungliang Al Huang and Jerry Lynch. Any good teacher will tell you that we learn so much from our students. The same is true with mentoring, it is an exchange, a dance of sharing wisdom, knowledge, and experiences with the intention of growth – for both parties.Of course, like most concepts we discuss, mentoring begins with self-reflection, self-awareness, and self-love. I love this quote from the book, “It may seem clever to know and accept others; yet accepting oneself is the way to Wisdom. It may feel powerful to overcome others; yet disciplining oneself is true strength. It may be noble to honor others; yet respecting oneself is deep self-esteem.”To practice mentoring, just remember the MENTOR acronym:Motivation – discover the motivation in yourself and your mentee.Exploration – encourage exploration of different perspectives, options, and opportunities.Notice the feelings in both parties and explore their presence.Talk less and listen more. Practice active listening and learn how to dance in the conversation.Open – be open to learn from your mentee and the experience.Respect – Always opt for respect without judgment.Recognizing the important distinction of when to lead, when to walk side-by-side, and when to follow -- and knowing the difference -- is wisdom.What are the elements of mentorship that resonate with you?I would love to hear from you. Who was your most significant mentor and why?With Love,Maria

Connect with Laughter and Love

Early on in my corporate career, colleagues advised me to learn golf, which they claimed as a great way to network, bond with clients, and create deals. I learned the sport, but I did not enjoy the game as much as other people did.At one of our corporate retreats, my boss and colleagues could not wait to get out on the course with some of the top executive staff. I was a bit confused by this because I knew my boss didn’t really like or get along with this group of people. I asked him about it and he said that on the golf course, unless you are a pro, there is no pretense; all are on equal footing and all are hitting poorly. The golf experience allowed them to bring down their guards and share the misery of their poor shots. Like golf, laughter allows us to connect with one another, letting our guards down…without the misery of poor golf shots.Laughter enhances communication by letting our shields down and showing that we are human. The model of professionalism for too long has instructed us to be super-human. We have also learned to check our emotions at the door. We are still human; we still have emotions. To deny that fact is insanity. This is certainly a healthy approach to emotions, which is very different from the professional corporate model we learned.Here are seven strategies for infusing laughter and lightness in your leadership and life:

1. Start developing your practice of laughter with consciously smiling today. See how many people you can touch and shift their energy with your smile.
2. Begin your meetings on a light note. I have the E*Trade babies’ videos on my favorites list and would start meetings with one or two of those commercials. The more I watch them, the funnier they are to me.
3. Watch a funny movie, making note of the elements that tickle your funny bone.
4. Listen to a comedy recording on the way to work, setting the tone for the day.
5. Laugh for 3–5 minutes every day. Faith it ‘til you make it!
6. Commit to do one silly thing a day to cultivate your playfulness.
7. Start collecting stories from work that are funny; invite everyone to participate and present these stories at the annual holiday party.

 I would love to hear from you. What do you do to infuse laughter into your life?With Love,Maria