How The Stories We Tell Ourselves Guide Personal Success

Perceptions are the stories we tell ourselves regarding what we see and how we interpret the world around us. Les Brown, one of the great 21st century storytellers said, “How people live their lives is as a result of the stories that they believe about themselves.” Your personal success is a result of your perceptions.What are your stories? Do they serve you as your aspire to reach your highest potential? Do your stories lift you up or do they bring you down? Do your stories represent who you really are, your true essence?In this video we address some of the common misperceptions in those stories we work into our daily lives and explore the options that come with creating a story that leads to a fuller, more exciting, and fulfilling life without fear.I would love to hear from you. What story do you tell? Does is serve you or drain you?With love,Maria

Leadership from Management Separateness & How to Incorporate Authenticity & Vulnerability

The debate continues – should we separate leadership from management? We explore that question and look through a self-awareness lens at authenticity and vulnerability.In my experience, the words leadership and management are used interchangeably in the workplace. In the management and leadership classes I've taught over the years, we define those terms differently, while recognizing that leadership is a critical part of management. In this episode, we look to Forrest Gump’s mamma for some sage advice about this distinction.I recently facilitated a leadership boot camp where we discussed the importance of leadership authenticity and vulnerability – yes, in a boot camp!  Of course, going to those vulnerable places begins with self-awareness and a ton of bravery.In this episode, I answer the question, “What do Forrest Gump, The Who, and leadership have in common?”I would love to hear from you. What do you suppose keeps us from our vulnerability and authenticity as leaders?With love,Maria

A New Professionalism and Emotional Intelligence

What would a new professionalism look like? We are taught to remove ourselves from any emotion (including love) and be “professional” as if being professional makes us non-human or even worse, super-human. This practice, and many of us have gotten this concept down good, has propelled us in our careers, but also has left us empty. Developing emotional intelligence in the workplace with leaders and all levels of the organization will help to create a new professionalism.Being professional does not mean being distant, aloof, uncaring, and impersonal. We are in a world of transition and change. We are in a world where many of us are creating new models for living. In this spirit and in the spirit of love, let’s create a new professionalism. Let's create a professionalism that stands for something powerful, serving, supportive, and love-filled.In today’s video, I share what a new professionalism looks like.I would love to hear from you. How would you create a new professionalism and what does it look like?With love,Maria

Delegate is Not a Four-Letter Word!

For many of the leaders I work with, delegation is a real struggle.Leaders resist delegating because we are so accustomed to doing the work ourselves. Many times, fear will rear its ugly head, thinking that if we want the work done correctly, we must do it ourselves. And then there is the time issue of communicating and training others to complete the task for us.Ahhh, but the benefits of delegation far outweigh the negativity that surrounds this illusive skill. When we delegate, we have more time for our high-priority tasks and we actually get to experience the joy of completing our tasks! Delegation increases our productivity and is a muchbetter use of our resources.Delegation gives us freedom from chaos and confusion. True, there are some tasks best kept to ourselves such as personal matters, confidentialactivities, crises, and activities that are specifically delegated to us. However, we can delegate paperwork, routine tasks, technical matters, tasks with developmental potential, and employee problems that we do not need to be involved in. Since we are not born with the delegation gene, we must learn this skill. It’s not as hard as you think! Just follow these four simple steps and you will be delegating before you know it:1. Explain the need for delegating, including the reasons why you selected that personto complete the task.2. Clearly set the objectives defining responsibility, level of authority, and deadlines.3. Develop a plan to achieve objectives, resources, and give the authority necessary toobtain those resources.4. Establish an accountability plan with checkpoints.Somehow we’ve managed to complicate the idea of holding people accountable, and it is quite simple, really,  I mean simple, the acronym, SIMPLE: S = Set clear expectations – this is the number one complaint and stressor from employees – that the expectations are vague.I = Invite commitment – some say gain “buy in” but I much prefer to invite commitment. With an invitation, there is a shared sense of ownership.M= Measure progress – Super important to keep up on this. How you will measure is part of the description of setting clear expectations.P = Provide feedback – again, super important. Far too often managers will wait until the project is finished to say that it wasn’t done correctly.L = Link to consequences – consequences are also identified in the setting clear expectations step.E = Evaluate effectiveness – Do this together and it becomes a powerful activity for you and the person who is accountable.I would love to hear from you. What are some techniques you use to hold people accountable and why do you think the strategies are effective?With Love,Maria 

Teacher, Teacher, Leader, Leader

I love the Buddhist saying, “When the student is ready, the teacher will appear.” In my many years of teaching formal courses at the university level, I am a student right along with the class I am teaching. When I teach, I learn. I have yet to teach a class where I have not learned something from my many teachers, also known as my students. We are ever changing in this world and the cycle of learning and teaching never changes, unless of course we find ourselves closed off from learning. In order to be a good teacher, we must first be a good student.As we teach, we must remember that we are not transmitting information—we are transforming lives. That may sound a bit dramatic, but that is exactly what good teaching does; it transforms. Transformation comes about through many different forms: motivation, persuasion, mobilization, influence, and of course miracles.When we teach, we are in essence saying, I care about you, you are important, and I want to help. Wow, who wouldn’t be motivated forward with that type of message? Motivation also comes from demonstrating belief in others. Teaching affords us an opportunity to build esteem and self-efficacy. Think of Maslow’s needs hierarchy of needs; esteem and self-actualization are the top highest levels. Teaching and learning meet both of the high order needs for yourself and for those you teach.Through the process of teaching, we build trust when we facilitate teaching with a learner-centered approach. Remembering that we are not just transferring information, but transforming others, we teach according to the needs of others. I use the same approach when I do training, coaching, or motivational speaking. First, I discover the needs of the audience and tailor my work to meet those needs. Of course, I provide resources and information to support their transformation, but first I must find out where they are now and where they want to grow.Effective teachers in a classroom setting know this and adjust their lesson plans to accommodate emerging needs that come up during instruction. We call these moments, teachable moments, when we can seize the opportunity and use it as a springboard for learning.A Native American proverb illustrates this concept, Tell me and I'll forget. Show me, and I may not remember. Involve me, and I'll understand. Once we identify the needs of the people and address those needs, then learning occurs and the outcome is performance.So remember this TEACH acronym:Time - Take the time to invest in the development of others.Empathy – Have empathy for those you teach, respecting the place where they are at that moment.Awareness – Come into the teaching exchange with full awareness and presence.Care – Create a safe space for learning to occur that is filled with care and compassion.Help –Remember that when we serve others, we are truly love-based leaders.I would love to hear from you. How do you teach in your leadership role? Who was your best teacher and why?

Design Your Perfect Image

I recently went to the police station to be fingerprinted as a requirement for a volunteer project I am working on and on the way home, I saw a man driving a small electric car. When I saw the car, I assumed one of his objectives for buying it was to leave less of a carbon imprint. This got me thinking about imprints... What if we were to consciously craft and design the imprint, the “finger print” we desire on the world? How would this change our leadership? Our print, imprints, or impressions are the lasting effects of our attitudes and behaviors. We leave these impressions whether we are aware of this fact or not—the prints are still there.Are we leaving those we “touch” with feelings of encouragement, empowerment, or love? Or, are we impressing people with negativity, helplessness, or fear? At what point in time do we consciously design our leadership impression? Is it when we have 200 people to lead? Is it when we are preparing for retirement? Or, is it now, with our own life, leading ourselves? I love the old proverb, “The best time to plant a tree is twenty years ago. The second best time is now.”Consciously creating our imprints and impressions increases our leadership influence and effectiveness. In fact, I had a trip to New York City with four days of meeting with over 70 media representatives including television producers, writers, agents, and editors. I gave 2-minute pitches to all of these people, which felt like speed-dating! This got me thinking about the impression we make in 2 minutes, and how we could possibly influence someone to take action. This is not a whole lot different than leadership. What sort of impression do we make with our leadership influence in 2 minutes? What kind of impression do we want to make? What is the lasting or lingering thought we wish to impart on someone?Follow these simple IMAGE steps to create a lasting, positive impression:Integrity – Stand in your integrity, be honest about who you are and what you stand for, demonstrating this with your behavior.Mannerisms – Be cognizant of your body language. Are you open or closed? Are you inviting? Are you demonstrating confidence?Appearance – Does your appearance match the impression and image you want to portray? Show up in presence as well, remembering to practice active listening more than speaking.Greeting – Greet others with openness, kindness, warmth, and a smile. People do not always remember what we say to them, but they always remember how they felt when with us.Enjoy the experience. We are more attracted to fun and joy than anything else.I would love to hear from you. What is the impression and image you wish to impart? What immediate step can you take today to reinforce or refine this image?

Sales vs. Service

Organizational and leadership models throughout history, and still today, are like authoritative kingdoms. The ruling king or queen sits on their throne (corner office in the executive suite) and the serfs and subjects (subordinates and “team”) support them in any way necessary. Oh, we have the right words today—team, collaboration, and empowerment. Unfortunately, in many organizations, actions do not match the words. We know consciously and unconsciously these models do not work; however, we don’t know how to replace them.

We just simply have to turn away from fear and stare right into the face of love. In those beautiful eyes, we find our answers.

Service paves the path of leadership. Through love and a love-based leadership model, we serve others, our Source, and ourselves. To make this miraculous shift in our perception about service, we must consciously be aware of leading with a service-mindset versus a sales-mindset.

Many leaders I know lead with a sales-mentality, seeking “buy-in” from those they lead. They obtain buy-in through persuasion, manipulation, and control. These techniques can be effective, but the leader will not get long-term commitment.

A service-mentality shifts from "what can you do for me?" to "what can I do for you?"

This is similar to the phenomenon in marketing and product development happening today. Find out what they want and we’ll build it replaces the old mental model of build it and they will come.

Leadership focus is on service, instead of self-interest and the ego is not going to like it!

When leaders shift from sales to service-mindsets, organizations shift from a kingdom culture and hierarchical structure to community. I am not describing Utopia or something found only through rose-colored glasses; I am describing what can be, and what is in some organizations and communities. By serving and giving, we are more successful. The more we give, the more we receive; the more we serve, the more we are served. This again demonstrates that to wherever you put your attention, that you will manifest.

I would love to hear from you. How do you recognize when you are being sold to? How do you demonstrate service instead of sales?

With love,

Maria

What is the Definition of Leadership & How to be an Effective Leader

So often, I am asked these simple, yet profound questions: What is leadership? How can I be an effective leader?In my experience, the words leadership and management are used interchangeably in the workplace. In the management and leadership classes I’ve taught over the years, we define them differently, however, recognizing that leadership is a critical part of management. I’ve always believed that defining leadership as a component of management was like saying cocoa is a component of chocolate.Many organizations use the term leader when defining certain management positions. However, a title does not make a leader. My Grandpa Jaime used to say, “You can put a suit on a bum, but he is still a bum.” One may put the title of leader on a person, and he or she may or may not be a leader.Most definitions of leadership have one over-arching similarity: vision. Creating vision and motivating followers towards the vision is the fundamental foundation of leadership. If there is no place to lead (vision) and no one to follow, then leadership is absent. I define leadership as the action of inspiring and motivating others toward a vision. I don’t believe it needs to be any more complicated than that.In this episode, I share with you 15 essential factors of being an effective leader.

 I would love to hear from you. What do you think? How do you define leadership? What are the qualities you admire in leaders?With love,Maria

Are You a Square?

Why is it so hard to get along with different personality types? How can I get along my co-workers and their understand their personalities?

I’ve asked myself these same questions over the years and discovered that understanding different personalities can be as simple as determining their shape. Circles, Squares, Triangles, and Squiggles are a quick, easy, and effective way to understand personality types and leverage those strengths for the benefit of your team.I would love to hear from you. What shape do you identify with the most and what shape value do you bring to the table? What is the most challenging shape to work with and how have you learned to leverage those unique qualities of each personality type?With love,Maria 

Secrets and Challenges

The secrets of leadership include awareness, mindfulness, intuition, power listening, and perception shifting. These five skills are innate, although they become buried for many of us based on our cultural upbringing. The great news is that they never go away!  Reconnecting with and developing these five leadership essentials are key to successful leadership. These skills help leaders know themselves better, enabling them to understand and influence others. Let’s face it: leadership is about influence. We cannot influence others in an authentic and effective manner without first understanding ourselves as well as those whom we lead.The challenges that leaders face take on many forms.  When we peel back the layers of challenges or problems, we find that in most cases the same root cause affects everything – fear. Manifesting itself in many forms, fear shows up as ego, micro-management, misunderstandings, and reactionary behaviors. When we learn to recognize the underlying cause (fear), we then will know how to rectify the real problem instead of just putting on a band-aid or superficial fix. When we only treat the problems superficially, we experience the same issues repeatedly.What is your biggest challenge with leadership and what secret solution do you have? As always, I love hearing your insight.With love,MariaDr. Maria Church, CPC, is a leadership coach, speaker, and author of Love-Based Leadership: Transform Your Life with Meaning and Abundance and her upcoming book, A Course in Leadership: 21 Spiritual Lessons on Leadership, Love, and Life. Maria holds a doctorate of management in organizational leadership, teaches at several universities, and is CEO of Dr. Maria Church International LLC, a leadership coaching, development, and training firm. For more information, visit www.DrMariaChurch.com.

Help Wanted: Team Conflict Manager

Dealing with team conflicts can be a full time job for many leaders and managers. Sometimes we spend more time focusing on our differences than we do our similarities.

I am not advocating that we all need to be alike, because then we would fall prey to groupthink and find ourselves stuck. If we look at the individual unique qualities of our teams, and understand how to leverage those individual strengths, our teams would be strong, innovative, and productive.We can also take some simple steps to avoid conflict with mindful and intentional strategies. Here are six steps to avoid workplace conflict and build teamwork:

  1. Ensure that areas of responsibility are clearly understood
  2. Eliminate conflicts of interest among team members
  3. Goals and objectives should be clearly explained and understood
  4. Let people know the importance of their contribution to the team effort
  5. Assign jobs that are appropriate to each team member
  6. Create conditions that help people motivate themselves for their reasons, not yours

Remember that we cannot do our work alone. Teams and collaboration are what gets things done.What are some strategies you employ to move your team from conflict to collaboration?With love,MariaDr. Maria Church, CPC, is a leadership coach, speaker, and author of Love-Based Leadership: Transform Your Life with Meaning and Abundance and her upcoming book, A Course in Leadership: 21 Spiritual Lessons on Leadership, Love, and Life. Maria holds a doctorate of management in organizational leadership, teaches at several universities, and is CEO of Dr. Maria Church International LLC, a leadership coaching, development, and training firm. For more information, visit www.DrMariaChurch.com.

Leading with Fear Works!

Many of us learned how to lead with fear…and it works…sort of. Leading with fear comes with a price.Using fear as a motivation technique is sometimes effective, but the key to understanding the use of fear is that this method is not sustainable. When leaders and managers leverage fear in the workplace, it is important for them to understand that while it may move people immediately in the direction in which they want to go, it also immediately erodes trust.Know that when employees are motivated and moved by fear, employee movement continues both literally and figuratively. Employees start planning their escape. Literally, they escape by leaving the organization. Oops, there goes another one. We know the expense of employee turnover.Even more significant are the employees who escape figuratively…read “employee disengagement”. Employees disengage when they distrust. When people check out, they are not motivated, productive, or loyal. Think of the cost to your organization with a team who has checked out.Fear is not sustaining; in fact, fear is debilitating to an organization.We need to recognize that fear is the go-to method for many leaders and managers -- we learned it, cultivated it, and thought we perfected it. I challenge you to reconsider this technique due to the long-term destructive ramifications. Get your creative juices flowing for more innovative, value-centered, and love-based approaches to influence others.What are more effective techniques you use to motivate your team? Please share your comments below.As always, I love hearing your ideas.With love,MariaDr. Maria Church, CPC, is a leadership coach, speaker, and author of Love-Based Leadership: Transform Your Life with Meaning and Abundance and her upcoming book, A Course in Leadership: 21 Spiritual Lessons on Leadership, Love, and Life. Maria holds a doctorate of management in organizational leadership, teaches at several universities, and is CEO of Dr. Maria Church International LLC, a leadership coaching, development, and training firm. For more information, visit www.DrMariaChurch.com.

Lead Without Being Bossy

I often come across leaders who want to be strong leaders but don’t want to be bossy. Many of the leadership models and examples they’ve experienced are aggressive, pushy, and downright nasty…and they don’t want to be like that!Yet, this same group of people doesn’t want to be “weak” or considered pushovers. They don’t see strong leaders being taken advantage of, not listened to, or not respected.Well the great news is that you don’t need to lead at either end to be a great leader.Strong, powerful leaders all have something in common and it doesn’t hurt or require you to do something super-human.Follow these seven practices and you’ll be leading without being bossy in no time:

  • Ask questions before you talk. Find out what your team needs.
  • Listen, really listen to their responses.
  • Get dirty. Don’t ask your team to do anything that you would not do.
  • Walk the talk. Maintain your integrity and do what you say you are going to do.
  • Take responsibility for yourself and your team. When you honor them, they will honor you.
  • Care about your people, individually and collectively. Remember that actions speak louder than words.
  • Don’t rely on unspoken expectation. Be very clear what is expected of your team and of you.
  • Invite people to participate rather than telling. Rarely, if ever, will your team decline the “invitation”. If you are following these principles, your team will not only accept the invitation, they will probably follow you wherever you go!

What else would you add to this list of being a great leader without being bossy? As always, I love hearing from you.With love,MariaDr. Maria Church, CPC, is a leadership coach, speaker, and author of Love-Based Leadership: Transform Your Life with Meaning and Abundance and her upcoming book, A Course in Leadership: 21 Spiritual Lessons on Leadership, Love, and Life. Maria holds a doctorate of management in organizational leadership, teaches at several universities, and is CEO of Dr. Maria Church International LLC, a leadership coaching, development, and training firm. For more information, visit www.DrMariaChurch.com.

Imagine Leading in Peace

Imagine all the peopleLiving life in peaceYou may say that I'm a dreamerBut I'm not the only oneI hope someday you'll join usAnd the world will be as one. - John LennonYesterday would have been John Lennon’s 73rd birthday.When I look at lyrics from his famous song, Imagine, I am struck by the simplicity of his statements and the call to action. Living life in peace is possible in our world, our countries, our communities, our organizations, and our families. Peace begins with us, and feeling peaceful within ourselves. Of course, our internal peace is steeped in self-love.Feeling peaceful in our workplaces is sometimes challenging, but not impossible. To shift to peace, requires awareness and a commitment to live life in peace. Envision who you would be living and leading your life in peace and hold that vision until it becomes reality.Yes, it is true…I am a dreamer, but I’m not the only one. I hope someday you’ll join us.With love while holding the dream,MariaDr. Maria Church, CPC, is a leadership coach, speaker, and author of Love-Based Leadership: Transform Your Life with Meaning and Abundance and her upcoming book, A Course in Leadership: 21 Spiritual Lessons on Leadership, Love, and Life. Maria holds a doctorate of management in organizational leadership, teaches at several universities, and is CEO of Dr. Maria Church International LLC, a leadership coaching, development, and training firm. For more information, visit www.DrMariaChurch.com.

Strategic Planning

I am facilitating a strategic planning retreat today for an organization going through major change. As I prepared the agenda and activities, I was reminded how important this activity is to the success of realizing our vision and our intentions as a leader.

I know that the very thought of strategic planning makes some people bristle as they feel like they do not want the "constraints" of a strategic plan as they are “free spirits” or see the word “strategy” as cold, rigid, and not creative.

Not true! Completing a strategic planning process and designing your way to get there involves a lot of creativity and right-brain activity. Then the left-brain functions of determining the plans, steps, and strategies are added in to support the vision. Strategic planning is visioning, intending, and finding ways to support the vision.

Like so many other leadership functions, strategic planning has become much too complicated in some circles. You know me, I like to keep it simple, and my approach to strategic planning is also streamlined. Follow these simple steps and you will soar right through your strategic plan: 

  1. Assess where you are right now. Review your mission and values statement to confirm they are congruent with each other. Complete a SWOT analysis (strengths, weaknesses, opportunities, and threats).
  2. Get clear on your vision, where you want to go. Look at your vision statement and confirm the congruency with your vision, mission, and values. Set your long-term goals and your short-term goals all in support of your vision.
  3. Create your action plan to get you to your goals. See my blog post on Action Planning for steps to creating an action plan.

That’s it, go forth, and plan!

What are some techniques you’ve used for your strategic planning?

With love,
Maria

Content copyright 2012. Dr. Maria J. Church. All rights reserved.

LoveFest 2013

I am so excited to share with my latest project with you – LoveFest 2013!

Along with Laura Wilson, CPC, (Love Coach Laura), we are honoring 11 other people who integrate love into their work in BIG ways!

This FREE virtual event, LoveFest 2013, next week, September 16 – 19 demonstrates the exciting transformational shift from fear and competition modalities toward love and collaboration with heart-based methods.

Our speakers represent thirteen major areas of life (politics, leadership, business, money, health, sports, community, relationships, self, intention, networking, social media, sales, and education) experiencing the profound benefits of shifting to a love-based approach.

You will hear from money and business expert, Maria Simone, sales expert Carolyn Coradeschi, social media and marketing coach, Tassey Russo, the go to business coach for healers, Karen Monteverdi, bullying prevention expert, Vicki Abadesco, and several other experts bringing love to work in corporate America, communities, schools, business, health/wellness, weight loss, making money, sports, arts, and of course, relationships.

Not only will you hear 13 of us talk about this shift from fear to love, but you will hear about the incredible results that we and our clients are experiencing from this shift!

I sure do hope you will join us at our FREE virtual event, LoveFest 2013. Just click here to register!

Don’t miss Jone Bosworth, J.D.’s interview, “Unchain the Heart of Democracy”, or Sandy Zeldes’s interview, “Love: Your Weight-Loss Solution” and so much more!

Join us today!

Register at http://www.LoveFest2013.com

“See you” at the Fest!

With love,
Maria

Content copyright 2012. Dr. Maria J. Church. All rights reserved.

Your Way Out of Conflict

Like presence, when we fully connect with those with whom we are communicating, when we find common ground, we come together. Our ability to find common ground is easy when you combine presence, power listening, and perception shifting, with intuition.

Discover shared values, shared objectives, shared goals, and/or a shared vision. You are now on your way to discovering the true issue of the conflict. This clarity creates a shifted environment to now empathize with this person, which will move you into a collaborative vibe.

Once you’ve determined the true issue, now together, you can create a shared vision of collaboration…a plan to move forward. Remember as you create your plan of collaboration, apply the four actions of presence, power listening, perception shifting, and intuition, while always staying focused on common ground.

When you create your plan of collaboratively moving forward, remember to include follow-up, keeping the lines of communication open, demonstrating your commitment to improvement, and always be gracious—thanking the person for bringing this issue to your attention. Shoot for always ending the conversation on a positive note.

With love,
Maria

Content copyright 2012. Dr. Maria J. Church. All rights reserved.

The Beauty of Complaints

So often, when we hear the word, complain, those of us who have worked in customer service bristle! However, complaints are not always a bad thing – sometimes complaints can be quite valuable. When we shift our perceptions from negativity to a positive frame, we may actually welcome complaints…well, sometimes!

Complaints can be beneficial because: 

  1. Complaints can give you information you may not otherwise have. Sometimes we can’t see the forest through the trees, in other words, we may be too close to the situation to see problems or issues.
  2. When we receive complaints, we receive information. Let’s face it; often times some information is better than no information. When people take the time out to complain, that means at some level they care! If they were complacent or indifferent about you or your organization, they would say nothing.
  3. If the complaint doesn’t come to you, it doesn’t mean the complaint is not being shared with someone else…perhaps shared with someone else with whom they are now doing business!
  4. The complaint gives you an opportunity to correct the situation. Contrary to popular belief, ignorance is not bliss.

Think about this: When people do share a complaint with you, they are actually saying:
 

  • I value this relationship.
  • I hope to continue this relationship.
  • I am presenting this problem to you because I care. 
  • I know you can fix this.

What are you thoughts about complaints?

With love,
Maria

Content copyright 2012. Dr. Maria J. Church. All rights reserved.

LUV and Manufacturing

Two of my favorite examples of Love-Based Leadership (LBL) in action include Southwest Airlines and Semco.
 
Southwest Airlines has demonstrated repeatedly that a holistic, loving focus (they are the “LUV” airline!) has brought abundance and meaning to their leaders and employees. They learned that when employees are trusted to make decisions, and when they have ownership of their work, they often come up with better solutions than those the company could have found. They responded much quicker to customers’ demands and the employees directed their energy toward innovation, seizing unique and creative market opportunities at critical times. “The Southwest story demonstrates over and over that people will act responsibly and do more than expected when they are given the freedom to think on their own.”1

The manufacturing company, Semco, demonstrated great love for their employees with the change from the traditional models of doing business to an organizational culture that honored and respected their people. As Ricardo Semler, CEO put it, “To survive in modern times, a company must have an organizational structure that accepts change as it basic premise, lets tribal customs thrive, and fosters a power that is derived from respect, not rules. In other words, the successful companies will be the ones that put quality of life first. Do this and the rest—quality of product, productivity of workers, profits for all—will follow.”2

What LBL organizations do you know of and how do they demonstrate LBL?

With love,
Maria

1. Freiberg, Kevin, and Jackie Freiberg. Nuts! Southwest Airlines’ Crazy Recipe for Business and Personal Success. New York: Broadway Books, 1998.
2.0Semler, Ricardo. Maverick: The Success Story Behind the World’s Most Unusual Workplace. New York: Warner Books, 1993.

Content copyright 2012. Dr. Maria J. Church. All rights reserved.

Fear-Based Leadership Vision Statement

Fear-based leadership exists, but can easily be erased.

Remember that both fear and love cannot be present at the same time.

Love-Based Leadership (LBL) doesn’t look like fear, doesn’t smell like fear, and doesn’t walk like fear. Perfect love drives out all fear. LBL doesn’t just proclaim that people are important because it says so on the mission statement posted on the wall. LBL leaders do not say one thing and do another.

An organization where LBL is not practiced is secretive: a fertile ground for non-truth. An organization without LBL is steeped in office politics and scarcity thinking—the fear that resources are limited and everyone is out to get yours. Information is not shared, rather, it is hoarded. There is no sign of spirit or energy.

The focus and vision of organizations where LBL is not practiced (a fear-based organization) could read: 

We recognize there is only a limited amount of (money, people, projects, resources) and we will do anything to make sure we’ve got most, if not all of it (money, people, etc.). We tell our people they are important and they believe us because they are incapable of making any decisions on their own. We are the best because we said so.

What do you think a Love-Based Leadership vision statement would say?

As always, I love hearing your perspective.

With love,
Maria

Content copyright 2012. Dr. Maria J. Church. All rights reserved.