Need Help? Just Ask.

As leaders, we often buy into the perception (more likely than not, self-imposed perception) that we must know the answers, be strong, and just like the Energizer bunny, keep going, going, and going. 

Enough already!

As leaders, the most important lesson we can model and teach others is that we are human.

As humans and leaders, we don’t always have the answers. This requires us to fess up and be honest. Big deal, we don’t have the answer. The difference between leaders and non-leaders is that we will find the answer…whatever it takes, we will find out.

This may require us to do some research or ask someone else, who may have the answer. We may also need to tap into our intuition for inner wisdom to solve the surface question. And, my favorite resource of all, ask Source, Spirit, or God, who is always available 24/7, always honest, and always right on target.

The perception that leaders are always strong is like saying it is always sunny. Just as nature has beautifully shown us, there are seasons to life. As living, breathing human beings, we too, have seasons. Our strength does not come by us always standing, our strength is our ability to get up again after we fall.

Sometimes, this requires us to ask for help.

Even the Beatles asked for help! Here are 5 strategies to remember when asking for help:

- Try out your ideas first, and then if you still cannot figure it out reach out and ask.

- When you ask, present your thinking so far, including some possible solutions or outcomes.

- Don’t be a martyr or bad mouth yourself when you do ask for help– it’s not very attractive.

- Ask a clarifying question. If someone asks you something and you don’t know the answer right away, simply ask them, “Well what do you think?”

- Remember that asking for help could be a great developmental opportunity for someone else to also grow.

The beautiful benefit of our asking is that the helper receives a gift too, by serving. This is a win-win exchange. It can’t get much better than that!

We cannot keep going, going, going. This is unrealistic and quite frankly, dangerous to our physical body, emotional health, and spiritual growth. We are not super-human, so we must stop pretending to be…it is killing us! We need to learn to ask for re-charge time and then take it! Your mind, body, and spirit will thank you.

I would love to hear from you. What is the most challenging thing for you to ask for help?

With love,Dr Maria

Delegate is Not a Four-Letter Word!

For many of the leaders I work with, delegation is a real struggle.Leaders resist delegating because we are so accustomed to doing the work ourselves. Many times, fear will rear its ugly head, thinking that if we want the work done correctly, we must do it ourselves. And then there is the time issue of communicating and training others to complete the task for us.Ahhh, but the benefits of delegation far outweigh the negativity that surrounds this illusive skill. When we delegate, we have more time for our high-priority tasks and we actually get to experience the joy of completing our tasks! Delegation increases our productivity and is a muchbetter use of our resources.Delegation gives us freedom from chaos and confusion. True, there are some tasks best kept to ourselves such as personal matters, confidentialactivities, crises, and activities that are specifically delegated to us. However, we can delegate paperwork, routine tasks, technical matters, tasks with developmental potential, and employee problems that we do not need to be involved in. Since we are not born with the delegation gene, we must learn this skill. It’s not as hard as you think! Just follow these four simple steps and you will be delegating before you know it:1. Explain the need for delegating, including the reasons why you selected that personto complete the task.2. Clearly set the objectives defining responsibility, level of authority, and deadlines.3. Develop a plan to achieve objectives, resources, and give the authority necessary toobtain those resources.4. Establish an accountability plan with checkpoints.Somehow we’ve managed to complicate the idea of holding people accountable, and it is quite simple, really,  I mean simple, the acronym, SIMPLE: S = Set clear expectations – this is the number one complaint and stressor from employees – that the expectations are vague.I = Invite commitment – some say gain “buy in” but I much prefer to invite commitment. With an invitation, there is a shared sense of ownership.M= Measure progress – Super important to keep up on this. How you will measure is part of the description of setting clear expectations.P = Provide feedback – again, super important. Far too often managers will wait until the project is finished to say that it wasn’t done correctly.L = Link to consequences – consequences are also identified in the setting clear expectations step.E = Evaluate effectiveness – Do this together and it becomes a powerful activity for you and the person who is accountable.I would love to hear from you. What are some techniques you use to hold people accountable and why do you think the strategies are effective?With Love,Maria 

Sales vs. Service

Organizational and leadership models throughout history, and still today, are like authoritative kingdoms. The ruling king or queen sits on their throne (corner office in the executive suite) and the serfs and subjects (subordinates and “team”) support them in any way necessary. Oh, we have the right words today—team, collaboration, and empowerment. Unfortunately, in many organizations, actions do not match the words. We know consciously and unconsciously these models do not work; however, we don’t know how to replace them.

We just simply have to turn away from fear and stare right into the face of love. In those beautiful eyes, we find our answers.

Service paves the path of leadership. Through love and a love-based leadership model, we serve others, our Source, and ourselves. To make this miraculous shift in our perception about service, we must consciously be aware of leading with a service-mindset versus a sales-mindset.

Many leaders I know lead with a sales-mentality, seeking “buy-in” from those they lead. They obtain buy-in through persuasion, manipulation, and control. These techniques can be effective, but the leader will not get long-term commitment.

A service-mentality shifts from "what can you do for me?" to "what can I do for you?"

This is similar to the phenomenon in marketing and product development happening today. Find out what they want and we’ll build it replaces the old mental model of build it and they will come.

Leadership focus is on service, instead of self-interest and the ego is not going to like it!

When leaders shift from sales to service-mindsets, organizations shift from a kingdom culture and hierarchical structure to community. I am not describing Utopia or something found only through rose-colored glasses; I am describing what can be, and what is in some organizations and communities. By serving and giving, we are more successful. The more we give, the more we receive; the more we serve, the more we are served. This again demonstrates that to wherever you put your attention, that you will manifest.

I would love to hear from you. How do you recognize when you are being sold to? How do you demonstrate service instead of sales?

With love,

Maria

The Mentorship Mindset

I was just in a discussion today about mentoring. What exactly does this mean and why is it important for leaders to have a mentorship mindset?Mentorship is about sharing wisdom, and wisdom is gained from knowledge and experience. One of my favorite books about mentorship is Mentoring: The Tao of Giving and Receiving Wisdom by Chungliang Al Huang and Jerry Lynch. Any good teacher will tell you that we learn so much from our students. The same is true with mentoring, it is an exchange, a dance of sharing wisdom, knowledge, and experiences with the intention of growth – for both parties.Of course, like most concepts we discuss, mentoring begins with self-reflection, self-awareness, and self-love. I love this quote from the book, “It may seem clever to know and accept others; yet accepting oneself is the way to Wisdom. It may feel powerful to overcome others; yet disciplining oneself is true strength. It may be noble to honor others; yet respecting oneself is deep self-esteem.”To practice mentoring, just remember the MENTOR acronym:Motivation – discover the motivation in yourself and your mentee.Exploration – encourage exploration of different perspectives, options, and opportunities.Notice the feelings in both parties and explore their presence.Talk less and listen more. Practice active listening and learn how to dance in the conversation.Open – be open to learn from your mentee and the experience.Respect – Always opt for respect without judgment.Recognizing the important distinction of when to lead, when to walk side-by-side, and when to follow -- and knowing the difference -- is wisdom.What are the elements of mentorship that resonate with you?I would love to hear from you. Who was your most significant mentor and why?With Love,Maria

What’s on Your Plate?

Sometimes we find that we have too much on our plates. Okay, that can be both literal and figurative. When we have too much on our plates literally, we experiences unhealthy consequences such as weight gain, high blood pressure, heart disease, and more.When we have too much on our plates figuratively we become overwhelmed and stressed and we suffer unhealthy consequences such as weight gain, high blood pressure, heart disease, and more. Deja vu!As we move into the fourth quarter of the year, it is a good time for us to look at our plates and see what’s there.The following exercise is one I do with my clients and is very helpful to take a good hard look at what’s on your plate:

1. First, section your plate into eight different sections:• Spiritual• Work/career• Personal growth• Family• Financial• Living environment• Community/volunteer• Health/wellness
2. Next, identify challenges or issues from the sections of your plate.
3. Finally, review each section of the plate and answer the following questions:• What can come off my plate?• Where can I take control and shift some of the responsibilities?• Pay close attention to your feelings as you complete this exercise. Do you feel resistance in an area, relief, or something else?

When you complete the exercise, commit to at least one change on your plate per week between now and the end of the month. Remember, it takes at least 21 days to set a new habit.Good luck and let me know how it goes!With love,MariaDr. Maria Church, CPC, is a leadership coach, speaker, and author of Love-Based Leadership: Transform Your Life with Meaning and Abundance and her upcoming book, A Course in Leadership: 21 Spiritual Lessons on Leadership, Love, and Life. Maria holds a doctorate of management in organizational leadership, teaches at several universities, and is CEO of Dr. Maria Church International LLC, a leadership coaching, development, and training firm. For more information, visit www.DrMariaChurch.com.