Who Are You?

Do you remember the classic rock song by The Who, Who Are You? It is truly one of my favorites! Little did I know when I first heard this song in 1978 that I would ponder the importance of this question 35 years later.

I just returned from facilitating a leadership boot camp with Dr. Dorothy Bonvillain for the Sierra Vista Chamber of Commerce. We talked about the importance of leadership authenticity and vulnerability, which of course, begins with self-awareness and a ton of bravery.

We tell the truth to ourselves when we acknowledge our own imperfections. As we move through our journey, “to deny imperfections is to deny our humanity and to become disconnected from our soul.”1

Accepting our imperfections and taking the introspective, reflective journey, we travel to our core and find our authentic leader within.

What do you suppose keeps us from our vulnerability and authenticity as leaders? As always, I love hearing what you have to say.

With love,
Maria

1. Lee G. Bolman and Terrence E. Deal, Leading with Soul, p. 67.

Content copyright 2012. Dr. Maria J. Church. All rights reserved.

Can You Relate?

A few years ago, I wrote a reflective piece entitled, “I Have Arrived.” The following is an excerpt from my book, Love-Based Leadership:

I’ve done it! I accomplished whatever Mom and Dad told me I could do! I have arrived.

As the first-born of a pre-baby-boomer couple, my parents always told me to do what makes me happy, and remember that I could accomplish anything. They supported my desire to pursue acting. They supported my desire to study sign language interpretation (I liked the dramatic flair), then they encouraged my business drive. My mother always had a career. She broke through many glass ceilings and earned great respect in her profession. She was my inspiration to break on through to the other side. I had arrived.

When I moved up in my organization, and took on more responsibility, I tripled my income over a nine-month period. In addition to the money, I earned respect and a place at the table with the men. Four men, and little ol’ me. I had a place at the table in a predominately all male industry. I had arrived.

I changed my wardrobe, hair, and personal style. After all, I was in senior management. I had arrived.

I worked 80 hours a week. I was dealing in hundreds of thousands of dollars daily. I was getting little sleep with the worry. Yet, I felt important and needed; the men in my organization had come to depend on me and my opinion. I had arrived.

I started to show symptoms of extreme stress. On my fortieth birthday, the doctor put me on blood pressure medicine and told me I needed to exercise more. I’d been working long hours and my eating habits were atrocious. Fast food eaten even faster became the norm. I took up smoking as a stress reliever (yes, I am an educated woman, and yes, I know the hazards of smoking). I had arrived.

One day, on my back patio after a long day at work, with a martini in one hand and a cigarette in the other, I had a thought, I have a place at the table. I have earned respect for my hard work and knowledge. I have an awesome six-figure income. I have everything the successful men have had for decades. I have 30 pounds of extra weight. I have a high-level position. I have a stressful job. I have a beautiful home. I have high blood pressure. I have a drink in one hand and a cigarette in the other. Oh my god…I do have it all! I have arrived…

But just exactly, where am I going?

Have you arrived and do you know where you are going? Let’s design our path with intention!

With love,
Maria

Content copyright 2012. Dr. Maria J. Church. All rights reserved.

Social Responsibility Movement

Have you noticed the recent emphasis on social responsibility in our business culture? Consumers, employees, and leaders are demanding socially responsible behavior of themselves and others. If companies choose not to comply with our wishes, we go elsewhere—because we can.

We see social responsibility manifested in the philanthropic activities organizations are doing; and they are not just writing checks to non-profits. Companies are building schools, putting shoes on children, and teaching third-world countries how to harvest water. We have business models emerging with the primary purpose of serving others. Guess what? These businesses are making money! They have learned how to connect the heart with the bank account. A Course in Miracles tells us, “If you feel the love of God within you, you will look out on a world of mercy and of love.” That is exactly what some organizations are doing.

We also see the socially responsible movement in organizations manifested as the green movement. Entire global organizations are working their strategic plans to reduce their carbon footprint. Organizations are working with suppliers and manufacturers who share the same service and stewardship values. This is not just a fad or a trend, it is an awakening, a collective consciousness showing up and stepping forward. This collective voice is saying ENOUGH!

If not now, when?

It is time. Are you ready?

With love,
Maria

Content copyright 2012. Dr. Maria J. Church. All rights reserved.

Love, Love, Love

Love of Self, Love of Source, and Love of Others (the love-based leadership model) all require love, trust, and commitment to growth and development in the workplace. If trust and love are not ever-present, then fear-based decisions will result. “For centuries the human species has been discovering that it is the creator of its own reality, making the discovery, and retreating from it in disappointment (because the wizard [referring to the Wizard of Oz story] is not what we expected) and in fear (because the freedom the discovery brings is unknown and terrifying).”1. Fear is powerful; so powerful that it alone creates a false reality of that which is feared in the first place. Victor Frankl illustrates, “It is characteristic of this fear that it produces precisely that of which the patient is afraid…the wish is father to the thought…the fear is mother to the event.”2. Once again, choice is everywhere, calling for a decision between choosing love to guide us or fear to guide us. “Man is not born slave or free, but creates himself as one or the other through free or voluntary action.”3.

Fear, again, holds us back from achieving so much. We are afraid to show that we care, afraid to open our hearts, and afraid that we may appear vulnerable. The irony in this is that when we really care about the individuals we lead, love multiplies. When people know, see, and feel that you care—they do the same. “Love really does keep on giving.”4.

With love,
Maria

1. Walter Truett Anderson, Reality Isn't What it Used to Be (New York: HarperCollins Publishers, 1990), p. 29.
2. Viktor E. Frankl, Man’s Search for Meaning, p. 125
3. Madan Sarup, An Introduction Guide to Post-structuralism and Postmodernism (Athens, GA: University of Georgia Press, 1993), p. 18.
4. Lee G. Bolman and Terrence E. Deal, Leading with Soul, p. 88.

Content copyright 2012. Dr. Maria J. Church. All rights reserved.

Oh No, He Didn’t!

I am almost embarrassed by the fact that while I knew forgiveness intellectually, I didn't really learn the heart-lesson until 10 years ago when I had a great learning experience regarding forgiveness. My mentor, a consultant hired by our corporate office, leveraged the difficulty in the relationship I had with our division general manager to his advantage. By indicating that he was still needed beyond his contract because the division general manager and I were not getting along, he prolonged his lucrative consultant income.

I was eventually relieved of my managerial role so the consultant could continue his monthly visit to manage and lead my department. I was deeply hurt and profoundly resentful. I became exhausted carrying this load of pain and then I finally realized that holding this anger was not honoring or serving anyone, least of all, me.

After reconnecting with my spirit, I knew that I had to forgive him. The next time he was in town, I apologized for my behavior and told him that I forgave him for his part in reinforcing the wedge between the divisional general manager and me. The immediate sensation I had was lightness. I could hardly believe how physically light I felt. I was nearly giddy with delight and wondered what had taken me so long to get there.

“Forgiveness corrects the misperception that we are separate from each other, and allows us to experience a sense of unity and at-one-ment with each other.”1.

With love,
Maria

1. Gerald G. Jampolsky, M.D., Love is Letting Go of Fear, p. 66

Content copyright 2012. Dr. Maria J. Church. All rights reserved.

Sleeping Sickness of the Soul

As with your mind and body, it is important to take care of your soul. Nurture your soul with love, kindness, and depth. When we do not care for our souls, we end up with what Albert Schweitzer referred to as, “A sleeping sickness of the soul. Its symptoms are loss of seriousness, enthusiasm, and zest. When we live superficially, pursue no goals deeper than material success, and never stop to listen to our inner voices, we stunt our spiritual development.”1.  

How do you develop your spirit? Spiritual growth and development manifest through inspiration. Do what you love and you’ll find that you love what you do. Music, art, nature, and literature are a few of the paths for inspiration. What stirs your soul? For me, when I hear drumming—Native American drumming, Irish drumming, Kudo drumming, or nearly any type of drumming—my soul stirs. Looking at a beautiful sunset feeds my soul. When I listen to music that feeds the souls of musicians, it nourishes my soul. Watching cloud formations or the dance of a butterfly warms my soul. “Spirituality transcends the ordinary; and yet, paradoxically, it can be found only in the ordinary. Spirituality is beyond us and yet is in everything we do. It is extraordinary, and yet it is extraordinarily simple.”2.
 
Listening to and honoring your heart’s call honors your soul, your core, and your very essence. When we are aligned with our soul, with our spirit, we are authentic, abundant, and at peace. Meaning is not a destination, but a way of life, like the air we breathe. There is no better way to achieve well being and love for ourselves than aligning with our spirit.

With love,
Maria

1. Albert Schweitzer quoted by Phillip L. Berman, The Search for Meaning: Americans Talk About What They Believe and Why (New York: Ballantine, 1990), p. vi.
2. Ernest Kurtz and Katherine Ketcham, The Spirituality of Imperfection: Modern Wisdom from Classic Stories (New York: Bantam, 1992), p. 35.

Content copyright 2012. Dr. Maria J. Church. All rights reserved.

Life is Full of Choices

This is a photo of my business partner, Dr. Dorothy Bonvillian and I in Old San Juan standing in front of a plaque at the home and office of one of my mentors, Dr. Victor Frankl.  Victor Frankl’s book, Man’s Search for Meaning, revolves around our striving to be fulfilled along with the powerful message of choice. Dr. Frankl, a brilliant psychiatrist, was working on his Logotherapy theory when he was captured by the Nazis and imprisoned in a series of concentration camps. His notes and all of his possessions were seized. Stripped of everything, literally and figuratively, he was given a number to replace his name. “The experience of camp life shows that man does have a choice of action,” Frankl stated, “Man can preserve a vestige of spiritual freedom, of independence of mind, even in such terrible conditions of psychic and physical stress.”1.  Dr. Frankl realized the truth in his theory when he wrote, “What alone remains is ‘the last of human freedoms’—the ability to choose one’s attitude in a given set of circumstances.”2.  Those are very wise and applicable words then, and today. When we place ourselves in a victim role, we are victims. We do create our own realities. However, we have a choice in how that reality looks, as co-creators. We can choose to create a different perception, a different reality.

For example, if someone is lashing out at you at work, really being ugly, have you ever stopped to think that hurt people hurt others? “Attacking always stems from fear and guilt. No one attacks unless he first feels threatened and believes that through attack he can demonstrate his own strength at the expense of another’s vulnerability.”3.  For us to experience peace instead of conflict, we need to make a choice to change our perception (reality). “Instead of seeing others as attacking us, we can see them as fearful. We are always expressing love or fear. Fear is really a call for help, and therefore a request for love. It is apparent, then, that to experience peace we must recognize that we do have a choice in determining what we perceive.”4.

I am not advocating that anyone stay in a place that hurts or causes pain – just the contrary! Remembering our divine nature, we choose where we stay and with whom we interact. We choose peace, love, (and okay, some rock ‘n’ roll). We do not need to be in a place where we are not honored.

With love,
Maria

1. Viktor E. Frankl, Man’s Search for Meaning, p. 74.
2. Ibid., p. 75.
3. Gerald G. Jampolsky, M.D., Love is Letting Go of Fear, p. 34.
4. Ibid., p. 34.

Content copyright 2012. Dr. Maria J. Church. All rights reserved.

The Stories We Tell

Perceptions are the stories we tell ourselves regarding what we see and how we interpret the world around us. Les Brown, one of the great 21st century storytellers said, “How people live their lives is as a result of the stories that they believe about themselves,” What are your stories? Do they serve you as your aspire to reach your highest potential? Do your stories lift you up or do they bring you down? Do your stories represent who you really are, your true essence?

Let’s look at a possible story: If you greeted someone in the morning at work and he or she did not return your greeting, what would you think? Are they mad at you? Do you wonder all morning what you may have said to tick them off? Do you toss and turn that night because you fear that it was when you laughed too loudly at something they said two weeks ago that you thought was a joke, but it turned out it wasn’t? Or what if the answer is simply that they didn’t return your greeting because they didn’t hear you. Alternatively, perhaps they were distracted replaying a discussion they had with their teenager last night. What are the stories that you tell yourself? These skewed perceptions sabotage our relationships with others and our relationship with our self. If your stories no longer resonate with who you are, it is time to create a new story. Change your perception and you change your world.

The uncomplicated beauty in this lesson is that by standing in awareness and looking at our beliefs and thoughts, we can simply make a choice to keep them or release them. When we release those beliefs and thoughts that no longer serve us, we take back our power from fear to love, from negativity to positivity, from ego to Spirit. We see and understand perceptions and stand in our power to change those beliefs to experience miraculous shifts in our reality, lives, and work.

What story do you tell? Does is serve you or drain you?  Please share your insights!

With love,
Maria

Content copyright 2012. Dr. Maria J. Church. All rights reserved.

Leadership with Maslow in Mind – Part 1 of 2

Based on Maslow’s Hierarchy of Needs theory, we can see how our basic and safety needs are met, just by having a job and a paycheck. The pay affords us the ability to meet our basic and safety-level needs.

The third tier, belongingness and/or social needs, are the connections with others we crave. Often, after a certain period of time on the new job, we seek relationships with those with whom we work. Going to lunch, taking coffee breaks with each other, or perhaps a cocktail after work are all ways in which we fill these belongingness needs. It is not unusual for someone to say they "hate the job, but love the people they work with".  This is an important sign for leaders to notice.  As soon as those employees get their social needs met outside of work...they are gone!

Our esteem needs are when we seek outside approval from others. We want to know we are valued and appreciated. Employees always remember leaders who are good at this. We often remember how we felt when someone said something to or about us, rather than the specific words uttered by the person. How we felt about those statements or actions has a much longer duration and more deeply affects us than the actual words. I remember while growing up I often heard my mother repeating one of her favorite mantras, “Actions speak louder than words.” How true mother, how very true! This is often the place that we lose “good people” at work, because they don’t feel valued and honored.

The highest level of needs Maslow presented was the need for self-actualization. This is where we seek, with a ferocious hunger to find meaning and purpose in what we do. OK, we may start a new job and begin the quest of the hierarchical pyramid all over again, but we will eventually be right back to this higher order of need. Meeting this need is the fulfillment of meaning. People leave organizations when they reach this need level because their work is not a conduit to their meaning-seeking behavior and need.

How can you leverage this knowledge in your leadership? As always, I love hearing from you.

Love and motivation,
Maria

Content copyright 2012. Dr. Maria J. Church. All rights reserved.

Leadership Renewal

As we move into the season of Spring, a sense of wonder and renewal comes upon me. This is such a beautiful time of year, fresh with new beginnings and renewal. It is important for us, as leaders, to also take the time for renewal and reflection. Years ago, when I was in my doctoral program I wrote a poem of renewal and published it in my first book, Love-Based Leadership: Transform Your Life with Meaning and Abundance.

Here it is:

As a leader of renewal 
            I first dig. 
            Dig deep, 
            And deeper yet.
I first discover who I am 
            Who I truly am 
                        Authenticity.
Then I forgive.
Then I love.
Then I give.
I give to others for their renewal 
               Forgiveness 
                Love 
                Acceptance 
                And the permission to be authentic.
And then… I do it again.

As leaders, we have to give it, share it, mentor it, and grow it. It is love, knowledge, care, trust, love. As leaders, we have a responsibility to be students of those that went before us, stewards of our gifts and talents, and mentors to those that come after us. Our challenge is to go through our own inward journey, describe the lessons we’ve learned, and then return to teach those lessons to the next generation of leaders. We see this in nature and in the circle of life. Let us be renewed in our commitment to love of self, love of Source, and love of others.

Happy Spring!

With the renewal powers of love,
Maria

The Art of Leadership Storytelling

One of the most effective ways to teach is through storytelling. Nietzsche stated, “The more abstract the truth you wish to teach, the more you must allure the senses to it.” That is exactly what storytelling does; it allures the senses. Throughout history, the art of storytelling demonstrates this powerful technique used to teach. Aristotle, Plato, Jesus, Buddha, Lao Tzu, Rumi, Gibran, Hemmingway, Emerson, and even Bob Dylan and Smokey Robinson have allured us with their gifted storytelling. This form of teaching captures us through our feelings, connecting with us through our hearts. The emotional heart-tug we get with good stories heightens our attention and holds us captive. We are fully present in those captive moments of a great story, giving our undivided attention to the details. This technique presents an incredible opportunity for the learner to not only be present with full attention, but also to retain the information ready to call upon it when needed.

An ironic yet valuable benefit of storytelling is that the audience (the learner) is present in the moment of learning and the story helps us prepare for future use of the content. When we learn from stories, we learn how they may relate to us. This is a critical element to successful storytelling: the ability to relate. When we teach through stories, we are essentially saying, “When Ann experienced this event, she felt ___________, and when she did ___________, she was successful. So when you feel ___________, try as Ann did and ____________, because you too may be successful!” This mental process the learner experiences helps them to remember the story concept because they are relating it to themselves.

Follow these simple steps to practice the art of leadership storytelling:

  1. Identify a story you believe to be a good one and see if you can find the six elements of effective storytelling.
  2. Describe the main characters. Include yourself because when leaders are humble, open, and willing to share stories portraying themselves as human, it helps to connect with their team.
  3. Portray the situation, challenge, or problem in detail. Explain what is at stake with the issue.
  4. Reveal the characters’ intentions, thoughts, and feelings with the situation. Also, express what their thoughts are with potential outcomes and how they feel about what is at stake.
  5. Explain the actions taken by the character, including the good, the bad, and the ugly. The more in-depth you are with the description of the actions, the more you may heighten the learner’s interest in the outcome.
  6. Discuss the tools that the characters used to take action. Include which tools worked and which ones did not. Keep in mind that the tools may be thoughts, perspectives, strategies, and so forth.
  7. Finally, share the outcome.
Feel free to share your stories with me!

Love,
Maria

The Teaching Leader

I love the Buddhist saying, “When the student is ready, the teacher will appear.” In my many years of teaching formal courses at the university level, I am a student right along with the class I am teaching. When I teach, I learn. I have yet to teach a class where I have not learned something from my many teachers, also known as my students. We are ever changing in this world and the cycle of learning and teaching never changes, unless of course we find ourselves closed off from learning. In order to be a good teacher, we must first be a good student.

As we teach, we must remember that we are not transmitting information—we are transforming lives. That may sound a bit dramatic, but that is exactly what good teaching does; it transforms. Transformation comes about through many different forms: motivation, persuasion, mobilization, influence, and of course miracles. When we teach, we are in essence saying, I care about you, you are important, and I want to help. Wow, who wouldn’t be motivated forward with that type of message? Motivation also comes from demonstrating belief in others. Teaching affords us an opportunity to build esteem and self-efficacy. Think of Maslow’s needs hierarchy; esteem and self-actualization are the top highest levels. Teaching and learning meet both of the high order needs for yourself and for those you teach.

Through the process of teaching, we build trust when we facilitate teaching with a learner-centered approach. Remembering that we are not just transferring information, but transforming others, we teach according to the needs of others. I use the same approach when I do training, coaching, or motivational speaking. First, I discover the needs of the audience and tailor my work to meet those needs. Of course, I provide resources and information to support their transformation, but first I must find out where they are stuck and where they want to grow.

Effective teachers in a classroom setting know this and adjust their lesson plans to accommodate emerging needs that come up during instruction. We call these moments, teachable moments, when we can seize the opportunity and use it as a springboard for learning. A Native American proverb illustrates this concept, Tell me and I'll forget. Show me, and I may not remember. Involve me, and I'll understand. Once we identify the needs of the people and address those needs, then learning occurs and the outcome is performance.

Remember this acronym:

Time - Take the time to invest in the development of others.
Empathy – Have empathy for those you teach, respecting the place they are in at that moment.
Awareness – Come into the teaching exchange with full awareness and presence.
Care – Create a safe space for learning to occur that is filled with care and compassion.
Help –Remember that when we serve others, we are truly love-based leaders.

How do you teach in your leadership roles? I love hearing from you.

With love,
Maria

What’s Love Got to Do With It?

Why is integrating love so important into our leadership? The answer is simple: because fear is not working and love is a much more powerful source.

Here are some other reasons to lead with love:

  • We have organizations full of over-worked, over-stressed employees who find little or no meaning in the work they do for eight to ten hours each day.
  • We have become paralyzed and/or complacent in the workplace, stifled by fear running rampant in today’s organizations.
  • Without meaning, we lack purpose and engagement. Love is the conduit to meaning.
  • Fear can be motivating for a while, but it is not sustaining. Love nurtures, expands, and grows.
  • Love honors, cares for, values, respects, and trusts others.
  • Love creates an organizational culture that is conducive to knowledge creation. If we don’t create, we will perish.
  • We reap what we sow, and if we plant seeds of fear, we will reap more fear. If we plant seed of love, we will harvest a love-filled culture.
  • Successful organizations such as Southwest Airlines, SEMCO, Tom’s Shoes, and Zappos are built on love and are reaping the benefits because of it.
That’s what love has to do with it. That’s my story and I’m sticking to it!

With love,
Maria

Love-Based Leadership

As we close out this month of Love, let’s look at how we can translate that into a love-based leadership model. In my book, Love-Based Leadership: Transform Your Life with Meaning and Abundance, I present a very simple, yet profound way to lead based on three pillars: Love of Self, Love of Source, and Love of Others.

Leading with the Love-Based Leadership (LBL) model, we find meaning, authenticity, value, abundance, and purpose in and through our leadership. Those we lead find motivation, creativity, loyalty, commitment to the task, and value in their jobs through meaning.

Many of us share the common desire to find meaning in our daily work. A leadership model based on love recognizes the importance of living holistically by integrating love, health, wellness, and spirituality into all aspects of our life.

When we lead with the three pillars, we first focus on Love of Self. This is not an egoic love, but rather one where we honor, care for, and respect our self. While developing this pillar, we look to develop: 

  • Intuition
  • Truth-telling
  • Truth-receiving
  • Leverage the power of choice
  • Perception-shifting
  • Presence
  • Health & wellness

When we incorporate the second pillar into our leadership, Love of Source, we seek to connect with our Source. This connection fuels:
  • Inspiration
  • Creativity
  • Happiness
  • Faith
  • Perseverance
  • Peace
  • Love
In the third pillar, Love of Others, our leadership expands outward to include family, community, and our organization. This practice creates:
  • Forgiveness
  • Knowledge creation
  • Learning cultures
  • Shared ownership
  • Shared power
  • Collaboration
  • Meaning
Shifting from fear to love is transformative. This shift will not only transform your organization; it will transform your life.

With love,
Maria

Culture Creation – Part 4 of 4: The Deepest Element

As we conclude this exploration of organizational cultures, we go to the deepest part. Values, like beliefs, are elements extremely important to us, but we are not aware of them until we face a situation that forces them into our consciousness. Integrity, honesty, and ethical beliefs are a few values that often drive organizational and ethical behaviors.

As a coach, I usually begin a coaching relationship with a values clarification exercise. Values are foundational elements to the ways we think, act, and behave. Organizations are coming into awareness about the importance of value identification and are creating value statements to guide the organization. These value statements are as important as the mission and vision statements.

The deepest elements we find below the surface of the tree are the assumptions that feed the entire person and organization, passing through each element all the way through the roots, trunk, and branches to the tips of the leaves. Our assumptions are the most deeply ingrained of all the elements, created by our mental models.

Mental models are the lenses or filters by which we view the world, and no two are alike. Comprised of our familial, educational, community, religious, personal, and professional experiences, our mental models help us make sense, assumptions, and judgments about our life experiences. For example if I said, “pop” what would you think? Some may think of their father, a loud noise, a gun, gum, or soda. Whatever you thought of is reflective of your mental model.

So how do we create a culture based on love and love-based leadership? We start with the roots and work our way up. We begin with awareness and make conscious, strategic choices to create an environment based on love and not on fear. We recognize our own mental models and broaden our beliefs. We wrap awareness around our values and deepen our understanding of how they affect our beliefs and behaviors. We strategically infuse our organizational culture with continued learning and development. We intentionally instill a sense of shared ownership and power in the work we do, providing channels for meaningful work experiences, and we wrap all of these strategies in love.

As always, I love it when you share your insights.

With love,
Maria

Culture Creation – Part 3 of 4: The Beliefs Bridge

Last week, we looked at the elements of the culture above the surface, behavior. The trunk, bridging the branches and leaves above the ground to the roots below, are the beliefs we have individually and the beliefs we share collectively. Beliefs are the support to the behaviors demonstrated on the surface through the physical, language, ceremony, and story elements. The organizational beliefs are sometimes spelled out through the mission and vision statements, as well as policies and procedures. Many times, the beliefs are not in our consciousness until we are faced with a situation where we must examine them.


Because beliefs are the trunk or the stabilizing factor that directly fuels behavior, it is important for us to recognize the power beliefs have over our behavior. For instance, the Pygmalion effect is a phenomenon whereby you believe your team will fail, and in the end, they subsume that negative energy are not successful. Conversely, if you believe the person you just promoted into that position will succeed, the odds are that they will be successful. Our underlying beliefs affect our behavior. In the first example, you may not be available to the team for support, direction, and/or guidance. In the second scenario, you may be fully present to help that person succeed, providing mentorship and encouragement. Just as Henry Ford stated, “If you believe you can or believe you cannot, you are correct.”

Below the surface, beneath the leaves, branches, and trunk, we understand how the tree is nourished. The root structure is more elaborate and complex than the tree itself. This is true in our organizational cultures. The deeper we go below the surface, the deeper ingrained are the elements that feed into beliefs and behaviors. In those depths, lie the values, mental models, and perceptions that are so deeply ingrained that we are not even aware of them.

On Thursday, we will go to the deepest recesses of our cultures. Let me know your thoughts, comments, and questions. I love hearing from you!

With love,
Maria

Culture Creation – Part 2 of 4: The Stories We Tell

As the branches thicken, closer to the trunk, we think of the strength that stories carry within organizations. These stories can be stories of love, care, and pride in the organization’s accomplishments or they can be stories steeped in fear and told in ways that leverage fear and manipulation.

Stories told in organizations often become organizational legends. I remember working for a land developer when the CEO was flying in to visit us on his private jet with entourage in tow. A story that circulated among the staff was that he hated blue. Needless to say, none of us wore blue that day. I must admit that I found it odd that he “hated blue” since the company logo was a deep blue appearing on all of our signage, stationary, collateral material, and business cards. The legend was so strong and fear-based that not one of us tested the validity of the story.

Positive stories often depict the humble beginnings and dedicated work of early employees, shared year after year with the newer employees. To our prospective buyers, I would offer the story of how our company grew and showed them our wall of photos of communities that we had developed to “tell the story” of our company’s history. This form of storytelling instilled confidence in buyers that we had experience, integrity, and credibility. In fact, we called this space our credibility wall.

We also shared funny stories each year at the holiday party about humorous experiences we had with customers and with each other. Stories bond people together, connecting one another through shared experiences while meeting needs for belongingness and esteem.

On Tuesday, we will look at the bridge in our culture of the behaviors to our most deeply rooted values mental models and perceptions, the bridge of our beliefs. Don’t be shy, let me know your thoughts or questions!

With love,
Maria

Professionalism, Leadership & Love

Ahhh, the month of love.

In this month, many of us have love on the mind. Being an advocate of love myself, I too, find myself daydreaming of how grand the gift of love is in my life. Imagine for a moment, if we could harness the love we feel and translate that into our leadership. Now of course, I am not talking about romantic love. I am talking about universal love; the love we feel as one human to another. This love is honoring, valuing, and respecting each other. This is a love of Namaste, honoring the spirit of another.

As leaders, we are taught to de-compartmentalize a love such as this. We are taught to remove ourselves from any emotion (including love) and be “professional” as if being professional makes us non-human or even worse, super-human. This practice, and many of us have gotten this concept down good, has propelled us in our careers, but also has left us empty.

Emotional intelligence teaches us to recognize our emotions and manage them in healthy ways. Managing our emotions does not mean shoving them down and ignoring them. We know from experience this only gives our emotions time to grow and mutate into emotions that are exaggerated, misdirected, and sometimes manifest in disease and illness.

Being professional does not need to mean being distant, aloof, uncaring, and impersonal. We are in a world of transition and change. We are in a world where many of us are creating new models for living. In this spirit and in the spirit of love, let’s create a new professionalism. Let's create a professionalism that stands for something powerful, serving, supportive, and love-filled.

I am thinking a new professionalism looks like this:

Present
Reflective
Open-minded
Free
Empathetic
Service-minded
Source-connected
Inclusive
Openhearted
Non-judgmental
Aligned with values
Loving

How would you create a new professionalism?

With love,
Maria

Keepin It Real

I recently conducted some market research to learn from leaders how I can best support their leadership growth and development. I asked a series of questions and received great responses, food for thought, and feedback. A quick thank you to all who participated!

When I spoke with a man in the military, he said one of the most important aspects he looks for in leadership is “keepin it real”. OK, he is quite a bit younger than I am! However, this message is ageless and timeless.

Most of us have a pretty good B.S. meter and can smell fake a mile away. This is especially important to us, as
leaders, to tap into truth and stand in our authenticity. When we stand in authenticity, we stand in power. THAT is what makes us powerful leaders – authenticity.

And let’s face it; there is nothing more authentic or real than love.

When we lead with love and authenticity, we practice:

  • Truth
  • Mindfulness
  • Awareness
  • Non-judgment
  • Honesty
  • Integrity
  • Compassion
  • Service
  • Presence
  • Humanitarianism
What “reads” authentic to you? How would you describe an authentic leader, one who is keepin it real?

As always, I love hearing from you.

Keepin in real,
Maria

Our Collective Dream

Yesterday, in the United States, we celebrated the great Rev. Dr. Martin Luther King, Jr.—his life, his work, and his love. He was a master orator, motivator, teacher, and a true love-based leader.

His most famous speech, “I Have a Dream” inspired us toward action for equality, justice, and love.

I have a dream, too. In fact, I am sure you too, have a dream... and I venture to guess that it is similar to my dream…a collective dream. That dream is the radical, necessary, ubiquitous dream of shifting from a world steeped in fear, to a love-based world.

Following are some inspiring words from Dr. King and a great lesson in leadership:

“Darkness cannot drive out darkness; only light can do that. Hate cannot drive out hate; only love can do that.” Remember, it ALWAYS comes back to love, so why not just start with love?

“Take the first step in faith. You don't have to see the whole staircase, just take the first step.” As leaders, we must step out and up on faith, because what else do we REALLY have?

“Our scientific power has outrun our spiritual power. We have guided missiles and misguided men.” The time is NOW to return to our spiritual compass, guidance, and Source.

“I have decided to stick with love. Hate is too great a burden to bear.” Again, simply, LOVE.
 
“A man can't ride your back unless it's bent.” Stand firm, erect in your power, and do not succumb to the fear of victimhood.

“All labor that uplifts humanity has dignity and importance and should be undertaken with painstaking excellence.” The call of a love-based leader…to serve others.
 
“Nothing in the world is more dangerous than sincere ignorance and conscientious stupidity.” Love-based leaders continue to grow, learn, and live in wisdom.

“We must develop and maintain the capacity to forgive. He who is devoid of the power to forgive is devoid of the power to love.” Forgiveness, to give it and receive it is the POWER of LOVE.

“History will have to record that the greatest tragedy of this period of social transition was not the strident clamor of the bad people, but the appalling silence of the good people.” Speak up and out; show up and lead.

“Our lives begin to end the day we become silent about things that matter.” DO NOT die with the song of passion still in you.

“The time is always right to do what is right.” … and the time is always right to love.

Blessings and love to you my friends...viva the leadership revolution,
Maria