Words, Words, Words

Words are powerful.

Recently in the news, we see yet another celebrity immersed in backlash for words spoken. True, as Maya Angelou stated, “I've learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel.” It is those words that we speak that create such an emotion-filled response.

Thoughts are powerful, but only because thoughts are steeped with words and stories we tell.

As leaders, we have a huge responsibility to be thought-filled of our words, the vehicle, by which we communicate.

Let’s not just be conscious and strategic in the words we don’t say, but even more responsible in the words we do say. Do your words lift up or pull down? Do your words encourage or diminish? Do your words inspire or de-motivate? Are your words love-fueled or your words fueled by fear?

Remember, leadership is powerful—use your power wisely.

In love,
Maria

Content copyright 2012. Dr. Maria J. Church. All rights reserved.

Delegate is a 4-letter word

For many of the leaders I work with, delegation is a real struggle. Leaders resist delegating because we are so accustomed to doing the work ourselves. Many times, fear will rear its ugly head, thinking that if we want the work done correctly, we must do it ourselves. And then there is the time issue of communicating and training others to complete the task for us.

Ahhh, but the benefits of delegation far outweigh the negativity that surrounds this illusive skill. When we delegate, we have more time for our high-priority tasks and we actually get to experience the joy of completing our tasks! Delegation increases our productivity and is a much better use of our resources.  Delegation gives us freedom.

True, there are some tasks best kept to ourselves such as personal matters, confidential activities, crises, and activities that are specifically delegated to us. However, we can delegate paperwork, routine tasks, technical matters, tasks with developmental potential, and employee problems.

Since we are not born with the delegation gene, we must learn this skill. It’s not as hard as you think! Just follow these four simple steps and you will be delegating before you know it:

  1. Explain the need for delegating, including the reasons why you selected that person to complete the task.
  2. Clearly set the objectives defining responsibility, level of authority, and deadlines.
  3. Develop a plan to achieve objectives, resources, and give the authority necessary to obtain those resources.
  4. 4. Establish an accountability plan with checkpoints.

Now go, delegate, and prosper!

With love,
Maria

Content copyright 2012. Dr. Maria J. Church. All rights reserved.

Change What?!

Sometimes when I start working with new clients they are afraid that I am going to change them or that they have to change who they are to be better leaders. The reality is—to be the best leader you can be, you must be authentic.

Authenticity is what attracts followers and speaks to people’s heads as well as their hearts.

In coaching, we set goals for directions in which we want to move. We identify roadblocks or barriers that keep us from the movement we desire and create strategy to overcome those barriers.

Oftentimes those strategies may include a course correction in the path we already started. We may uncover some limiting beliefs we have about others or ourselves that may be holding us back. When that happens, a beautiful event occurs – we get to choose if we want to keep those barriers or change our course.

This is an important point to remember: we are not changing ourselves; we are changing our course of action.

As always, I love to hear your thoughts.

With love,
Maria

Content copyright 2012. Dr. Maria J. Church. All rights reserved.

How Could You?

I remember beginning work on my dissertation in post-graduate school and interviewing faculty as potential committee members for my study. I outlined to them the model of leadership that I wanted to introduce into the great body of knowledge.

After speaking with several professors, one of the deans spoke with me about my leadership model and told me that people wouldn’t understand it, because the word would turn them off. I was shocked!

I was disappointed, and most profoundly, I was disillusioned. How could this word not be discussed in an advanced study of leadership? How could we talk and theorize about motivating and inspiring others without talking about this word?

What did leadership really mean? What did followership really mean, without this word? How could people not be drawn to this word, and even more shocking, how could this word be so powerful as to turn people off? What is this powerful, scary, misunderstood word?

L-O-V-E.

Love! Shocking, isn’t it?

Who’s in?

I am!

With LOVE,
Maria

Content copyright 2012. Dr. Maria J. Church. All rights reserved.

A Leg up on Legacy

We all leave a legacy, whether by choice or unconsciously. So why not intentionally create the legacy? Do you really want someone else to define your legacy? Meaningfulness, is feeling a part of something bigger, as big as a legacy.
 
The yearning for something more is evident in our society. Work-related illnesses are on the rise, and stress reduction workshops are everywhere. Proof of peoples’ desire for a more spiritual and holistic life is on grocery store shelves, in advertising, and in kitchens and baths across America. Spiritual practices such as yoga, prayer, meditation, and aromatherapy are creeping into offices and boardrooms, which are far from the practices that have guided American businesses since the 18th century. The evidence is out there—we want more!

I invite you to discover a model of leadership that can help you realize meaning, abundance, and can inspire and motivate those around you in meaningful experiences. Let’s be a part of something bigger and let’s start now! Let’s be love-based leaders.

Viva la revolution!

With love,
Maria

Content copyright 2012. Dr. Maria J. Church. All rights reserved.

With or Without Meaning

Did you know the majority of heart attacks occur around nine o’clock on Monday mornings? “

One study showed that the most common factor in these heart attacks was that the victims were people whose work had become joyless striving. In other words, they could not find meaning in their work, and their lives had become so out of balance that, one Monday morning, their bodies said, You are not going to work today. Zap.”1
 
I remember a discussion I had with the general manager of a regional division, discussing with him the importance of finding meaning in work for our employees and leaders. His response was, “I think meaning at work is over-rated.” Overrated? We spend the vast majority of our adult lives at work.

One of the primary purposes of a leader is to inspire vision and motivation in those he or she leads, and few things are more inspiring and motivating than meaningful work.

If we don’t have meaning…what do we have? We must know the "why" behind the things we do, we are at unrest and certainly unmotivated.

As always, I welcome your input. What is the most meaningful aspect of your job and why?

With love,
Maria

1. J. A .Autrey, & S. Mitchell, Real power: Business lessons from the Tao Te Ching (New York: Riverhead Books, 1998), p. 23.

Content copyright 2012. Dr. Maria J. Church. All rights reserved.

Who Are You?

Do you remember the classic rock song by The Who, Who Are You? It is truly one of my favorites! Little did I know when I first heard this song in 1978 that I would ponder the importance of this question 35 years later.

I just returned from facilitating a leadership boot camp with Dr. Dorothy Bonvillain for the Sierra Vista Chamber of Commerce. We talked about the importance of leadership authenticity and vulnerability, which of course, begins with self-awareness and a ton of bravery.

We tell the truth to ourselves when we acknowledge our own imperfections. As we move through our journey, “to deny imperfections is to deny our humanity and to become disconnected from our soul.”1

Accepting our imperfections and taking the introspective, reflective journey, we travel to our core and find our authentic leader within.

What do you suppose keeps us from our vulnerability and authenticity as leaders? As always, I love hearing what you have to say.

With love,
Maria

1. Lee G. Bolman and Terrence E. Deal, Leading with Soul, p. 67.

Content copyright 2012. Dr. Maria J. Church. All rights reserved.

Putting on the Leadership Suit

Many organizations use the term leader when defining certain management positions. However, a title does not make a leader.

My Grandpa Jaime used to say, “You can put a suit on a bum, but he is still a bum.” One may put the title leader on a person, but he or she may or may not be a leader.

Most definitions of leadership have one over-arching similarity, vision. Creating vision and motivating followers toward the vision is the fundamental foundation of leadership. If there is no place to lead (vision) and no one to follow, then leadership is absent.

I define leadership as the act of inspiring and motivating others toward a vision. I don’t believe it needs to be any more complicated than that.

How do you define leadership? Remember to share your thoughts below!

With love and leadership,
Maria

Content copyright 2012. Dr. Maria J. Church. All rights reserved.

Leadership is Chocolate

Leadership. What is it? How is it defined? Two great questions. Two reasonable questions. Two thousand responses.

In my experience, the words leadership and management are used interchangeably in the workplace. In the management and leadership classes I’ve taught over the years, we define those terms differently, while recognizing that leadership is a critical part of management.

I have always believed that defining leadership as a component of management was like saying cocoa is a component of chocolate. While cocoa is the critical component in making chocolate, there is a process in taking the cocoa through critical steps before the chocolate is produced.

Such is true with leadership—critical steps for leadership development are necessary. The first steps begin with awareness.

What do you think comes next? Remember to share your thoughts below!

With the love of chocolate,
Maria

Content copyright 2012. Dr. Maria J. Church. All rights reserved.

Are You Afraid?

As a leadership coach, I am always excited when a powerful question or statement crosses my path or better yet, slams me in the face! Yesterday, I had such an encounter. Seth Godin got my attention when he stated, “If you’re not uncomfortable in your work as a leader, it’s almost certain you’re not reaching your potential as a leader”. He was talking about the discomfort we sometimes feel as a leader and furthermore, when we identify the discomfort, we’ve found a place where leadership is needed. His list includes:

  • Standing up in front of strangers
  • Proposing an idea that may fail
  • Challenging the status quo
  • Resisting the urge to settle

I DO love those moments that move me out of my comfort zone and into what I call a “seat squirming” state. I know when I start squirming, I am onto to something, and that something is usually growth!

Of course, I also like to state things in a positive frame, so my list may look something like:

  • Motivating people in the direction of a shared goal
  • Creating and innovating with others, living in a synergy zone
  • Thinking outside the box and trying something that “hasn’t been done before”
  • Pushing myself and others to live in creativity and authenticity, even when it may be more work

My list not only feels good when I put it on, but it moves me beyond comfort to electric energy. What are your thoughts? Comfortable? Discomfort? What would you add to the list? As always, I truly appreciate your insight.

With love,
Maria

Content copyright 2012. Dr. Maria J. Church. All rights reserved.

Can You Relate?

A few years ago, I wrote a reflective piece entitled, “I Have Arrived.” The following is an excerpt from my book, Love-Based Leadership:

I’ve done it! I accomplished whatever Mom and Dad told me I could do! I have arrived.

As the first-born of a pre-baby-boomer couple, my parents always told me to do what makes me happy, and remember that I could accomplish anything. They supported my desire to pursue acting. They supported my desire to study sign language interpretation (I liked the dramatic flair), then they encouraged my business drive. My mother always had a career. She broke through many glass ceilings and earned great respect in her profession. She was my inspiration to break on through to the other side. I had arrived.

When I moved up in my organization, and took on more responsibility, I tripled my income over a nine-month period. In addition to the money, I earned respect and a place at the table with the men. Four men, and little ol’ me. I had a place at the table in a predominately all male industry. I had arrived.

I changed my wardrobe, hair, and personal style. After all, I was in senior management. I had arrived.

I worked 80 hours a week. I was dealing in hundreds of thousands of dollars daily. I was getting little sleep with the worry. Yet, I felt important and needed; the men in my organization had come to depend on me and my opinion. I had arrived.

I started to show symptoms of extreme stress. On my fortieth birthday, the doctor put me on blood pressure medicine and told me I needed to exercise more. I’d been working long hours and my eating habits were atrocious. Fast food eaten even faster became the norm. I took up smoking as a stress reliever (yes, I am an educated woman, and yes, I know the hazards of smoking). I had arrived.

One day, on my back patio after a long day at work, with a martini in one hand and a cigarette in the other, I had a thought, I have a place at the table. I have earned respect for my hard work and knowledge. I have an awesome six-figure income. I have everything the successful men have had for decades. I have 30 pounds of extra weight. I have a high-level position. I have a stressful job. I have a beautiful home. I have high blood pressure. I have a drink in one hand and a cigarette in the other. Oh my god…I do have it all! I have arrived…

But just exactly, where am I going?

Have you arrived and do you know where you are going? Let’s design our path with intention!

With love,
Maria

Content copyright 2012. Dr. Maria J. Church. All rights reserved.

Energizer Bunny Leader

Health is underrated. We take the sensation of feeling good for granted, and that good enough feeling propels us to keep going beyond reason like the Energizer bunny. A. J. Reb Materi wisely observed, “So many people spend their health gaining wealth, and then have to spend their wealth to regain their health.” Looking at health holistically, we must understand the importance of maintaining or reclaiming health in mind, body, and spirit.

Living a healthy lifestyle is one of self-care. I am not talking about bubble baths and pedicures—although both are great fun—I am talking about loving yourself first before you take care of others. This is especially challenging for many of my female clients, because we are nurturers and helpers by nature. However, helping and nurturing requires you have a source from which to extend. If you are empty, how can you give or help?

Remember, this is not a dress rehearsal. This is it! Live well.

With love,
Maria

Content copyright 2012. Dr. Maria J. Church. All rights reserved.

The B.S. of Poverty

Do not confuse the idea of service with poverty. Ego would have us believe that God demands that everyone must divest himself or herself of every material thing, and that we can only experience heaven if we are poor. This message has been greatly misunderstood… it is B.S.!

When we love money more than we love God, we experience hell. That’s why many wealthy people say they still don’t have happiness. This has nothing to do with money, as money is just an object. It has everything to do with where we place our focus, attention, and love.

Money allows us to serve others in profound ways. Our challenge is that sometimes we put money first instead of love.

We can NEVER fail when we put love and service first. What we need will follow.

With love,
Maria

Content copyright 2012. Dr. Maria J. Church. All rights reserved.

Social Responsibility Movement

Have you noticed the recent emphasis on social responsibility in our business culture? Consumers, employees, and leaders are demanding socially responsible behavior of themselves and others. If companies choose not to comply with our wishes, we go elsewhere—because we can.

We see social responsibility manifested in the philanthropic activities organizations are doing; and they are not just writing checks to non-profits. Companies are building schools, putting shoes on children, and teaching third-world countries how to harvest water. We have business models emerging with the primary purpose of serving others. Guess what? These businesses are making money! They have learned how to connect the heart with the bank account. A Course in Miracles tells us, “If you feel the love of God within you, you will look out on a world of mercy and of love.” That is exactly what some organizations are doing.

We also see the socially responsible movement in organizations manifested as the green movement. Entire global organizations are working their strategic plans to reduce their carbon footprint. Organizations are working with suppliers and manufacturers who share the same service and stewardship values. This is not just a fad or a trend, it is an awakening, a collective consciousness showing up and stepping forward. This collective voice is saying ENOUGH!

If not now, when?

It is time. Are you ready?

With love,
Maria

Content copyright 2012. Dr. Maria J. Church. All rights reserved.

Not all Power is Created Equal

Power is a hot topic. Not all power is equal. Bertram Raven and John French identified five different power bases: legitimate, coercive, expert, reward, and referent.

Legitimate power is the type of power that comes with a title or position. Coercive power is one that imposes force on others, like the king who threatens to behead those who disobey. Expert power is the type of power that comes with knowledge or information that someone else does not have. Reward power comes from bestowing upon someone something of value, and referent power is the power of respect. Like anything else in this world, all forms of power can be for the greater good or for selfish and egoic purpose.

While empowerment may make some leaders nervous, it also makes some followers uncomfortable. In Scenes from Corporate Life, Earl Shorris wrote, “Men who cannot conceive a happiness of their own accept a definition imposed upon them by others.” We have been taught for too long to let others define our thoughts, feelings, jobs, lives, and meaning for us. What to think, what to wear, how to feel—is it any wonder we get nervous when we receive permission or power to design aspects for ourselves?

As leaders, we must teach. We teach and show others how to stand in this power. We invite them in to learn, to grow, to create, and to commit to a purpose greater than our own. When we create and commit to the larger purpose, we seek the greater good. We become a community of we and our instead of me and mine.

What is your best empowerment experience? I love to hear from you.

With love,
Maria

Content copyright 2012. Dr. Maria J. Church. All rights reserved.

Love, Love, Love

Love of Self, Love of Source, and Love of Others (the love-based leadership model) all require love, trust, and commitment to growth and development in the workplace. If trust and love are not ever-present, then fear-based decisions will result. “For centuries the human species has been discovering that it is the creator of its own reality, making the discovery, and retreating from it in disappointment (because the wizard [referring to the Wizard of Oz story] is not what we expected) and in fear (because the freedom the discovery brings is unknown and terrifying).”1. Fear is powerful; so powerful that it alone creates a false reality of that which is feared in the first place. Victor Frankl illustrates, “It is characteristic of this fear that it produces precisely that of which the patient is afraid…the wish is father to the thought…the fear is mother to the event.”2. Once again, choice is everywhere, calling for a decision between choosing love to guide us or fear to guide us. “Man is not born slave or free, but creates himself as one or the other through free or voluntary action.”3.

Fear, again, holds us back from achieving so much. We are afraid to show that we care, afraid to open our hearts, and afraid that we may appear vulnerable. The irony in this is that when we really care about the individuals we lead, love multiplies. When people know, see, and feel that you care—they do the same. “Love really does keep on giving.”4.

With love,
Maria

1. Walter Truett Anderson, Reality Isn't What it Used to Be (New York: HarperCollins Publishers, 1990), p. 29.
2. Viktor E. Frankl, Man’s Search for Meaning, p. 125
3. Madan Sarup, An Introduction Guide to Post-structuralism and Postmodernism (Athens, GA: University of Georgia Press, 1993), p. 18.
4. Lee G. Bolman and Terrence E. Deal, Leading with Soul, p. 88.

Content copyright 2012. Dr. Maria J. Church. All rights reserved.

Oh No, He Didn’t!

I am almost embarrassed by the fact that while I knew forgiveness intellectually, I didn't really learn the heart-lesson until 10 years ago when I had a great learning experience regarding forgiveness. My mentor, a consultant hired by our corporate office, leveraged the difficulty in the relationship I had with our division general manager to his advantage. By indicating that he was still needed beyond his contract because the division general manager and I were not getting along, he prolonged his lucrative consultant income.

I was eventually relieved of my managerial role so the consultant could continue his monthly visit to manage and lead my department. I was deeply hurt and profoundly resentful. I became exhausted carrying this load of pain and then I finally realized that holding this anger was not honoring or serving anyone, least of all, me.

After reconnecting with my spirit, I knew that I had to forgive him. The next time he was in town, I apologized for my behavior and told him that I forgave him for his part in reinforcing the wedge between the divisional general manager and me. The immediate sensation I had was lightness. I could hardly believe how physically light I felt. I was nearly giddy with delight and wondered what had taken me so long to get there.

“Forgiveness corrects the misperception that we are separate from each other, and allows us to experience a sense of unity and at-one-ment with each other.”1.

With love,
Maria

1. Gerald G. Jampolsky, M.D., Love is Letting Go of Fear, p. 66

Content copyright 2012. Dr. Maria J. Church. All rights reserved.

Sleeping Sickness of the Soul

As with your mind and body, it is important to take care of your soul. Nurture your soul with love, kindness, and depth. When we do not care for our souls, we end up with what Albert Schweitzer referred to as, “A sleeping sickness of the soul. Its symptoms are loss of seriousness, enthusiasm, and zest. When we live superficially, pursue no goals deeper than material success, and never stop to listen to our inner voices, we stunt our spiritual development.”1.  

How do you develop your spirit? Spiritual growth and development manifest through inspiration. Do what you love and you’ll find that you love what you do. Music, art, nature, and literature are a few of the paths for inspiration. What stirs your soul? For me, when I hear drumming—Native American drumming, Irish drumming, Kudo drumming, or nearly any type of drumming—my soul stirs. Looking at a beautiful sunset feeds my soul. When I listen to music that feeds the souls of musicians, it nourishes my soul. Watching cloud formations or the dance of a butterfly warms my soul. “Spirituality transcends the ordinary; and yet, paradoxically, it can be found only in the ordinary. Spirituality is beyond us and yet is in everything we do. It is extraordinary, and yet it is extraordinarily simple.”2.
 
Listening to and honoring your heart’s call honors your soul, your core, and your very essence. When we are aligned with our soul, with our spirit, we are authentic, abundant, and at peace. Meaning is not a destination, but a way of life, like the air we breathe. There is no better way to achieve well being and love for ourselves than aligning with our spirit.

With love,
Maria

1. Albert Schweitzer quoted by Phillip L. Berman, The Search for Meaning: Americans Talk About What They Believe and Why (New York: Ballantine, 1990), p. vi.
2. Ernest Kurtz and Katherine Ketcham, The Spirituality of Imperfection: Modern Wisdom from Classic Stories (New York: Bantam, 1992), p. 35.

Content copyright 2012. Dr. Maria J. Church. All rights reserved.

Life is Full of Choices

This is a photo of my business partner, Dr. Dorothy Bonvillian and I in Old San Juan standing in front of a plaque at the home and office of one of my mentors, Dr. Victor Frankl.  Victor Frankl’s book, Man’s Search for Meaning, revolves around our striving to be fulfilled along with the powerful message of choice. Dr. Frankl, a brilliant psychiatrist, was working on his Logotherapy theory when he was captured by the Nazis and imprisoned in a series of concentration camps. His notes and all of his possessions were seized. Stripped of everything, literally and figuratively, he was given a number to replace his name. “The experience of camp life shows that man does have a choice of action,” Frankl stated, “Man can preserve a vestige of spiritual freedom, of independence of mind, even in such terrible conditions of psychic and physical stress.”1.  Dr. Frankl realized the truth in his theory when he wrote, “What alone remains is ‘the last of human freedoms’—the ability to choose one’s attitude in a given set of circumstances.”2.  Those are very wise and applicable words then, and today. When we place ourselves in a victim role, we are victims. We do create our own realities. However, we have a choice in how that reality looks, as co-creators. We can choose to create a different perception, a different reality.

For example, if someone is lashing out at you at work, really being ugly, have you ever stopped to think that hurt people hurt others? “Attacking always stems from fear and guilt. No one attacks unless he first feels threatened and believes that through attack he can demonstrate his own strength at the expense of another’s vulnerability.”3.  For us to experience peace instead of conflict, we need to make a choice to change our perception (reality). “Instead of seeing others as attacking us, we can see them as fearful. We are always expressing love or fear. Fear is really a call for help, and therefore a request for love. It is apparent, then, that to experience peace we must recognize that we do have a choice in determining what we perceive.”4.

I am not advocating that anyone stay in a place that hurts or causes pain – just the contrary! Remembering our divine nature, we choose where we stay and with whom we interact. We choose peace, love, (and okay, some rock ‘n’ roll). We do not need to be in a place where we are not honored.

With love,
Maria

1. Viktor E. Frankl, Man’s Search for Meaning, p. 74.
2. Ibid., p. 75.
3. Gerald G. Jampolsky, M.D., Love is Letting Go of Fear, p. 34.
4. Ibid., p. 34.

Content copyright 2012. Dr. Maria J. Church. All rights reserved.

The Stories We Tell

Perceptions are the stories we tell ourselves regarding what we see and how we interpret the world around us. Les Brown, one of the great 21st century storytellers said, “How people live their lives is as a result of the stories that they believe about themselves,” What are your stories? Do they serve you as your aspire to reach your highest potential? Do your stories lift you up or do they bring you down? Do your stories represent who you really are, your true essence?

Let’s look at a possible story: If you greeted someone in the morning at work and he or she did not return your greeting, what would you think? Are they mad at you? Do you wonder all morning what you may have said to tick them off? Do you toss and turn that night because you fear that it was when you laughed too loudly at something they said two weeks ago that you thought was a joke, but it turned out it wasn’t? Or what if the answer is simply that they didn’t return your greeting because they didn’t hear you. Alternatively, perhaps they were distracted replaying a discussion they had with their teenager last night. What are the stories that you tell yourself? These skewed perceptions sabotage our relationships with others and our relationship with our self. If your stories no longer resonate with who you are, it is time to create a new story. Change your perception and you change your world.

The uncomplicated beauty in this lesson is that by standing in awareness and looking at our beliefs and thoughts, we can simply make a choice to keep them or release them. When we release those beliefs and thoughts that no longer serve us, we take back our power from fear to love, from negativity to positivity, from ego to Spirit. We see and understand perceptions and stand in our power to change those beliefs to experience miraculous shifts in our reality, lives, and work.

What story do you tell? Does is serve you or drain you?  Please share your insights!

With love,
Maria

Content copyright 2012. Dr. Maria J. Church. All rights reserved.