How Could You?

I remember beginning work on my dissertation in post-graduate school and interviewing faculty as potential committee members for my study. I outlined to them the model of leadership that I wanted to introduce into the great body of knowledge.

After speaking with several professors, one of the deans spoke with me about my leadership model and told me that people wouldn’t understand it, because the word would turn them off. I was shocked!

I was disappointed, and most profoundly, I was disillusioned. How could this word not be discussed in an advanced study of leadership? How could we talk and theorize about motivating and inspiring others without talking about this word?

What did leadership really mean? What did followership really mean, without this word? How could people not be drawn to this word, and even more shocking, how could this word be so powerful as to turn people off? What is this powerful, scary, misunderstood word?

L-O-V-E.

Love! Shocking, isn’t it?

Who’s in?

I am!

With LOVE,
Maria

Content copyright 2012. Dr. Maria J. Church. All rights reserved.

A Leg up on Legacy

We all leave a legacy, whether by choice or unconsciously. So why not intentionally create the legacy? Do you really want someone else to define your legacy? Meaningfulness, is feeling a part of something bigger, as big as a legacy.
 
The yearning for something more is evident in our society. Work-related illnesses are on the rise, and stress reduction workshops are everywhere. Proof of peoples’ desire for a more spiritual and holistic life is on grocery store shelves, in advertising, and in kitchens and baths across America. Spiritual practices such as yoga, prayer, meditation, and aromatherapy are creeping into offices and boardrooms, which are far from the practices that have guided American businesses since the 18th century. The evidence is out there—we want more!

I invite you to discover a model of leadership that can help you realize meaning, abundance, and can inspire and motivate those around you in meaningful experiences. Let’s be a part of something bigger and let’s start now! Let’s be love-based leaders.

Viva la revolution!

With love,
Maria

Content copyright 2012. Dr. Maria J. Church. All rights reserved.

Who Are You?

Do you remember the classic rock song by The Who, Who Are You? It is truly one of my favorites! Little did I know when I first heard this song in 1978 that I would ponder the importance of this question 35 years later.

I just returned from facilitating a leadership boot camp with Dr. Dorothy Bonvillain for the Sierra Vista Chamber of Commerce. We talked about the importance of leadership authenticity and vulnerability, which of course, begins with self-awareness and a ton of bravery.

We tell the truth to ourselves when we acknowledge our own imperfections. As we move through our journey, “to deny imperfections is to deny our humanity and to become disconnected from our soul.”1

Accepting our imperfections and taking the introspective, reflective journey, we travel to our core and find our authentic leader within.

What do you suppose keeps us from our vulnerability and authenticity as leaders? As always, I love hearing what you have to say.

With love,
Maria

1. Lee G. Bolman and Terrence E. Deal, Leading with Soul, p. 67.

Content copyright 2012. Dr. Maria J. Church. All rights reserved.

Energizer Bunny Leader

Health is underrated. We take the sensation of feeling good for granted, and that good enough feeling propels us to keep going beyond reason like the Energizer bunny. A. J. Reb Materi wisely observed, “So many people spend their health gaining wealth, and then have to spend their wealth to regain their health.” Looking at health holistically, we must understand the importance of maintaining or reclaiming health in mind, body, and spirit.

Living a healthy lifestyle is one of self-care. I am not talking about bubble baths and pedicures—although both are great fun—I am talking about loving yourself first before you take care of others. This is especially challenging for many of my female clients, because we are nurturers and helpers by nature. However, helping and nurturing requires you have a source from which to extend. If you are empty, how can you give or help?

Remember, this is not a dress rehearsal. This is it! Live well.

With love,
Maria

Content copyright 2012. Dr. Maria J. Church. All rights reserved.

The B.S. of Poverty

Do not confuse the idea of service with poverty. Ego would have us believe that God demands that everyone must divest himself or herself of every material thing, and that we can only experience heaven if we are poor. This message has been greatly misunderstood… it is B.S.!

When we love money more than we love God, we experience hell. That’s why many wealthy people say they still don’t have happiness. This has nothing to do with money, as money is just an object. It has everything to do with where we place our focus, attention, and love.

Money allows us to serve others in profound ways. Our challenge is that sometimes we put money first instead of love.

We can NEVER fail when we put love and service first. What we need will follow.

With love,
Maria

Content copyright 2012. Dr. Maria J. Church. All rights reserved.

Social Responsibility Movement

Have you noticed the recent emphasis on social responsibility in our business culture? Consumers, employees, and leaders are demanding socially responsible behavior of themselves and others. If companies choose not to comply with our wishes, we go elsewhere—because we can.

We see social responsibility manifested in the philanthropic activities organizations are doing; and they are not just writing checks to non-profits. Companies are building schools, putting shoes on children, and teaching third-world countries how to harvest water. We have business models emerging with the primary purpose of serving others. Guess what? These businesses are making money! They have learned how to connect the heart with the bank account. A Course in Miracles tells us, “If you feel the love of God within you, you will look out on a world of mercy and of love.” That is exactly what some organizations are doing.

We also see the socially responsible movement in organizations manifested as the green movement. Entire global organizations are working their strategic plans to reduce their carbon footprint. Organizations are working with suppliers and manufacturers who share the same service and stewardship values. This is not just a fad or a trend, it is an awakening, a collective consciousness showing up and stepping forward. This collective voice is saying ENOUGH!

If not now, when?

It is time. Are you ready?

With love,
Maria

Content copyright 2012. Dr. Maria J. Church. All rights reserved.

Not all Power is Created Equal

Power is a hot topic. Not all power is equal. Bertram Raven and John French identified five different power bases: legitimate, coercive, expert, reward, and referent.

Legitimate power is the type of power that comes with a title or position. Coercive power is one that imposes force on others, like the king who threatens to behead those who disobey. Expert power is the type of power that comes with knowledge or information that someone else does not have. Reward power comes from bestowing upon someone something of value, and referent power is the power of respect. Like anything else in this world, all forms of power can be for the greater good or for selfish and egoic purpose.

While empowerment may make some leaders nervous, it also makes some followers uncomfortable. In Scenes from Corporate Life, Earl Shorris wrote, “Men who cannot conceive a happiness of their own accept a definition imposed upon them by others.” We have been taught for too long to let others define our thoughts, feelings, jobs, lives, and meaning for us. What to think, what to wear, how to feel—is it any wonder we get nervous when we receive permission or power to design aspects for ourselves?

As leaders, we must teach. We teach and show others how to stand in this power. We invite them in to learn, to grow, to create, and to commit to a purpose greater than our own. When we create and commit to the larger purpose, we seek the greater good. We become a community of we and our instead of me and mine.

What is your best empowerment experience? I love to hear from you.

With love,
Maria

Content copyright 2012. Dr. Maria J. Church. All rights reserved.

Love, Love, Love

Love of Self, Love of Source, and Love of Others (the love-based leadership model) all require love, trust, and commitment to growth and development in the workplace. If trust and love are not ever-present, then fear-based decisions will result. “For centuries the human species has been discovering that it is the creator of its own reality, making the discovery, and retreating from it in disappointment (because the wizard [referring to the Wizard of Oz story] is not what we expected) and in fear (because the freedom the discovery brings is unknown and terrifying).”1. Fear is powerful; so powerful that it alone creates a false reality of that which is feared in the first place. Victor Frankl illustrates, “It is characteristic of this fear that it produces precisely that of which the patient is afraid…the wish is father to the thought…the fear is mother to the event.”2. Once again, choice is everywhere, calling for a decision between choosing love to guide us or fear to guide us. “Man is not born slave or free, but creates himself as one or the other through free or voluntary action.”3.

Fear, again, holds us back from achieving so much. We are afraid to show that we care, afraid to open our hearts, and afraid that we may appear vulnerable. The irony in this is that when we really care about the individuals we lead, love multiplies. When people know, see, and feel that you care—they do the same. “Love really does keep on giving.”4.

With love,
Maria

1. Walter Truett Anderson, Reality Isn't What it Used to Be (New York: HarperCollins Publishers, 1990), p. 29.
2. Viktor E. Frankl, Man’s Search for Meaning, p. 125
3. Madan Sarup, An Introduction Guide to Post-structuralism and Postmodernism (Athens, GA: University of Georgia Press, 1993), p. 18.
4. Lee G. Bolman and Terrence E. Deal, Leading with Soul, p. 88.

Content copyright 2012. Dr. Maria J. Church. All rights reserved.

Oh No, He Didn’t!

I am almost embarrassed by the fact that while I knew forgiveness intellectually, I didn't really learn the heart-lesson until 10 years ago when I had a great learning experience regarding forgiveness. My mentor, a consultant hired by our corporate office, leveraged the difficulty in the relationship I had with our division general manager to his advantage. By indicating that he was still needed beyond his contract because the division general manager and I were not getting along, he prolonged his lucrative consultant income.

I was eventually relieved of my managerial role so the consultant could continue his monthly visit to manage and lead my department. I was deeply hurt and profoundly resentful. I became exhausted carrying this load of pain and then I finally realized that holding this anger was not honoring or serving anyone, least of all, me.

After reconnecting with my spirit, I knew that I had to forgive him. The next time he was in town, I apologized for my behavior and told him that I forgave him for his part in reinforcing the wedge between the divisional general manager and me. The immediate sensation I had was lightness. I could hardly believe how physically light I felt. I was nearly giddy with delight and wondered what had taken me so long to get there.

“Forgiveness corrects the misperception that we are separate from each other, and allows us to experience a sense of unity and at-one-ment with each other.”1.

With love,
Maria

1. Gerald G. Jampolsky, M.D., Love is Letting Go of Fear, p. 66

Content copyright 2012. Dr. Maria J. Church. All rights reserved.

Sleeping Sickness of the Soul

As with your mind and body, it is important to take care of your soul. Nurture your soul with love, kindness, and depth. When we do not care for our souls, we end up with what Albert Schweitzer referred to as, “A sleeping sickness of the soul. Its symptoms are loss of seriousness, enthusiasm, and zest. When we live superficially, pursue no goals deeper than material success, and never stop to listen to our inner voices, we stunt our spiritual development.”1.  

How do you develop your spirit? Spiritual growth and development manifest through inspiration. Do what you love and you’ll find that you love what you do. Music, art, nature, and literature are a few of the paths for inspiration. What stirs your soul? For me, when I hear drumming—Native American drumming, Irish drumming, Kudo drumming, or nearly any type of drumming—my soul stirs. Looking at a beautiful sunset feeds my soul. When I listen to music that feeds the souls of musicians, it nourishes my soul. Watching cloud formations or the dance of a butterfly warms my soul. “Spirituality transcends the ordinary; and yet, paradoxically, it can be found only in the ordinary. Spirituality is beyond us and yet is in everything we do. It is extraordinary, and yet it is extraordinarily simple.”2.
 
Listening to and honoring your heart’s call honors your soul, your core, and your very essence. When we are aligned with our soul, with our spirit, we are authentic, abundant, and at peace. Meaning is not a destination, but a way of life, like the air we breathe. There is no better way to achieve well being and love for ourselves than aligning with our spirit.

With love,
Maria

1. Albert Schweitzer quoted by Phillip L. Berman, The Search for Meaning: Americans Talk About What They Believe and Why (New York: Ballantine, 1990), p. vi.
2. Ernest Kurtz and Katherine Ketcham, The Spirituality of Imperfection: Modern Wisdom from Classic Stories (New York: Bantam, 1992), p. 35.

Content copyright 2012. Dr. Maria J. Church. All rights reserved.

Life is Full of Choices

This is a photo of my business partner, Dr. Dorothy Bonvillian and I in Old San Juan standing in front of a plaque at the home and office of one of my mentors, Dr. Victor Frankl.  Victor Frankl’s book, Man’s Search for Meaning, revolves around our striving to be fulfilled along with the powerful message of choice. Dr. Frankl, a brilliant psychiatrist, was working on his Logotherapy theory when he was captured by the Nazis and imprisoned in a series of concentration camps. His notes and all of his possessions were seized. Stripped of everything, literally and figuratively, he was given a number to replace his name. “The experience of camp life shows that man does have a choice of action,” Frankl stated, “Man can preserve a vestige of spiritual freedom, of independence of mind, even in such terrible conditions of psychic and physical stress.”1.  Dr. Frankl realized the truth in his theory when he wrote, “What alone remains is ‘the last of human freedoms’—the ability to choose one’s attitude in a given set of circumstances.”2.  Those are very wise and applicable words then, and today. When we place ourselves in a victim role, we are victims. We do create our own realities. However, we have a choice in how that reality looks, as co-creators. We can choose to create a different perception, a different reality.

For example, if someone is lashing out at you at work, really being ugly, have you ever stopped to think that hurt people hurt others? “Attacking always stems from fear and guilt. No one attacks unless he first feels threatened and believes that through attack he can demonstrate his own strength at the expense of another’s vulnerability.”3.  For us to experience peace instead of conflict, we need to make a choice to change our perception (reality). “Instead of seeing others as attacking us, we can see them as fearful. We are always expressing love or fear. Fear is really a call for help, and therefore a request for love. It is apparent, then, that to experience peace we must recognize that we do have a choice in determining what we perceive.”4.

I am not advocating that anyone stay in a place that hurts or causes pain – just the contrary! Remembering our divine nature, we choose where we stay and with whom we interact. We choose peace, love, (and okay, some rock ‘n’ roll). We do not need to be in a place where we are not honored.

With love,
Maria

1. Viktor E. Frankl, Man’s Search for Meaning, p. 74.
2. Ibid., p. 75.
3. Gerald G. Jampolsky, M.D., Love is Letting Go of Fear, p. 34.
4. Ibid., p. 34.

Content copyright 2012. Dr. Maria J. Church. All rights reserved.

The Stories We Tell

Perceptions are the stories we tell ourselves regarding what we see and how we interpret the world around us. Les Brown, one of the great 21st century storytellers said, “How people live their lives is as a result of the stories that they believe about themselves,” What are your stories? Do they serve you as your aspire to reach your highest potential? Do your stories lift you up or do they bring you down? Do your stories represent who you really are, your true essence?

Let’s look at a possible story: If you greeted someone in the morning at work and he or she did not return your greeting, what would you think? Are they mad at you? Do you wonder all morning what you may have said to tick them off? Do you toss and turn that night because you fear that it was when you laughed too loudly at something they said two weeks ago that you thought was a joke, but it turned out it wasn’t? Or what if the answer is simply that they didn’t return your greeting because they didn’t hear you. Alternatively, perhaps they were distracted replaying a discussion they had with their teenager last night. What are the stories that you tell yourself? These skewed perceptions sabotage our relationships with others and our relationship with our self. If your stories no longer resonate with who you are, it is time to create a new story. Change your perception and you change your world.

The uncomplicated beauty in this lesson is that by standing in awareness and looking at our beliefs and thoughts, we can simply make a choice to keep them or release them. When we release those beliefs and thoughts that no longer serve us, we take back our power from fear to love, from negativity to positivity, from ego to Spirit. We see and understand perceptions and stand in our power to change those beliefs to experience miraculous shifts in our reality, lives, and work.

What story do you tell? Does is serve you or drain you?  Please share your insights!

With love,
Maria

Content copyright 2012. Dr. Maria J. Church. All rights reserved.

Leadership with Maslow in Mind – Part 1 of 2

Based on Maslow’s Hierarchy of Needs theory, we can see how our basic and safety needs are met, just by having a job and a paycheck. The pay affords us the ability to meet our basic and safety-level needs.

The third tier, belongingness and/or social needs, are the connections with others we crave. Often, after a certain period of time on the new job, we seek relationships with those with whom we work. Going to lunch, taking coffee breaks with each other, or perhaps a cocktail after work are all ways in which we fill these belongingness needs. It is not unusual for someone to say they "hate the job, but love the people they work with".  This is an important sign for leaders to notice.  As soon as those employees get their social needs met outside of work...they are gone!

Our esteem needs are when we seek outside approval from others. We want to know we are valued and appreciated. Employees always remember leaders who are good at this. We often remember how we felt when someone said something to or about us, rather than the specific words uttered by the person. How we felt about those statements or actions has a much longer duration and more deeply affects us than the actual words. I remember while growing up I often heard my mother repeating one of her favorite mantras, “Actions speak louder than words.” How true mother, how very true! This is often the place that we lose “good people” at work, because they don’t feel valued and honored.

The highest level of needs Maslow presented was the need for self-actualization. This is where we seek, with a ferocious hunger to find meaning and purpose in what we do. OK, we may start a new job and begin the quest of the hierarchical pyramid all over again, but we will eventually be right back to this higher order of need. Meeting this need is the fulfillment of meaning. People leave organizations when they reach this need level because their work is not a conduit to their meaning-seeking behavior and need.

How can you leverage this knowledge in your leadership? As always, I love hearing from you.

Love and motivation,
Maria

Content copyright 2012. Dr. Maria J. Church. All rights reserved.

Leadership Renewal

As we move into the season of Spring, a sense of wonder and renewal comes upon me. This is such a beautiful time of year, fresh with new beginnings and renewal. It is important for us, as leaders, to also take the time for renewal and reflection. Years ago, when I was in my doctoral program I wrote a poem of renewal and published it in my first book, Love-Based Leadership: Transform Your Life with Meaning and Abundance.

Here it is:

As a leader of renewal 
            I first dig. 
            Dig deep, 
            And deeper yet.
I first discover who I am 
            Who I truly am 
                        Authenticity.
Then I forgive.
Then I love.
Then I give.
I give to others for their renewal 
               Forgiveness 
                Love 
                Acceptance 
                And the permission to be authentic.
And then… I do it again.

As leaders, we have to give it, share it, mentor it, and grow it. It is love, knowledge, care, trust, love. As leaders, we have a responsibility to be students of those that went before us, stewards of our gifts and talents, and mentors to those that come after us. Our challenge is to go through our own inward journey, describe the lessons we’ve learned, and then return to teach those lessons to the next generation of leaders. We see this in nature and in the circle of life. Let us be renewed in our commitment to love of self, love of Source, and love of others.

Happy Spring!

With the renewal powers of love,
Maria

The Teaching Leader

I love the Buddhist saying, “When the student is ready, the teacher will appear.” In my many years of teaching formal courses at the university level, I am a student right along with the class I am teaching. When I teach, I learn. I have yet to teach a class where I have not learned something from my many teachers, also known as my students. We are ever changing in this world and the cycle of learning and teaching never changes, unless of course we find ourselves closed off from learning. In order to be a good teacher, we must first be a good student.

As we teach, we must remember that we are not transmitting information—we are transforming lives. That may sound a bit dramatic, but that is exactly what good teaching does; it transforms. Transformation comes about through many different forms: motivation, persuasion, mobilization, influence, and of course miracles. When we teach, we are in essence saying, I care about you, you are important, and I want to help. Wow, who wouldn’t be motivated forward with that type of message? Motivation also comes from demonstrating belief in others. Teaching affords us an opportunity to build esteem and self-efficacy. Think of Maslow’s needs hierarchy; esteem and self-actualization are the top highest levels. Teaching and learning meet both of the high order needs for yourself and for those you teach.

Through the process of teaching, we build trust when we facilitate teaching with a learner-centered approach. Remembering that we are not just transferring information, but transforming others, we teach according to the needs of others. I use the same approach when I do training, coaching, or motivational speaking. First, I discover the needs of the audience and tailor my work to meet those needs. Of course, I provide resources and information to support their transformation, but first I must find out where they are stuck and where they want to grow.

Effective teachers in a classroom setting know this and adjust their lesson plans to accommodate emerging needs that come up during instruction. We call these moments, teachable moments, when we can seize the opportunity and use it as a springboard for learning. A Native American proverb illustrates this concept, Tell me and I'll forget. Show me, and I may not remember. Involve me, and I'll understand. Once we identify the needs of the people and address those needs, then learning occurs and the outcome is performance.

Remember this acronym:

Time - Take the time to invest in the development of others.
Empathy – Have empathy for those you teach, respecting the place they are in at that moment.
Awareness – Come into the teaching exchange with full awareness and presence.
Care – Create a safe space for learning to occur that is filled with care and compassion.
Help –Remember that when we serve others, we are truly love-based leaders.

How do you teach in your leadership roles? I love hearing from you.

With love,
Maria

Uncertain Leadership

We expect leaders, including ourselves, to have the answers. If we don’t have the answer to a leadership challenge, we may feel inadequate. These feelings, like inadequacy, may also include feelings of uncertainty and vulnerability. None of these feelings feel good to us, nor are allowed in the workplace, or so we’ve been taught.

Really? Are we really supposed to never experience uncertainty as a leader? We are human beings, “hard-wired for struggle” as researcher, Brene‘ Brown states. We are not the Hollywood version of leaders —we are human. And with our humanness, we are sometimes—make that many times, uncertain.

What do we do with this uncertainty? Well, we bury it of course. This strategy may work for us for a while, that is until it shows up again as illness, ulcers, or worse. Why do you think we are so stressed, obese, and addicted? It is because we bury and numb our feelings.

The interesting thing about numbing is that when we numb our “bad” feelings such as uncertainty, vulnerability, doubt, and fear, we are also numbing our “good” feelings of joy, peace, and gratitude.

Another important aspect to know about uncertainty and vulnerability is that this state is where creativity, joy, and beauty are found. Walking through the door of uncertainty and vulnerability is full of endless possibilities because this is the location of our true, authentic self.

How do we work with uncertainty and vulnerability without going crazy? Follow these five steps to support you during these times: 

  1. Embrace uncertainty and vulnerability. Reach into it and pull up and out all of the fear, anxiety, and doubt. Burying and numbing will only allow it to surface again, so lean in, feel those feelings, and then release.
  2. Stay present. Don’t worry about the future or live in the past. The only moment you have is the present one, so why waste it?
  3. Stay in your own lane. When we start to compare ourselves to others, we set ourselves up for failure, not because we cannot be as successful as someone else can, but because we cannot be anyone else. What I can be is the best version of me, and what you can be is the best, highest self you can be.
  4. Practice gratitude. Nothing else will bring you into the present faster than gratitude.
  5. Be loving and truthful with yourself and with others.
Remember that uncertainty and vulnerability is the birthplace of truth, authenticity, creativity, and beauty. As always, I love to hear your thoughts.

With love and vulnerability,
Maria

What’s Love Got to Do With It?

Why is integrating love so important into our leadership? The answer is simple: because fear is not working and love is a much more powerful source.

Here are some other reasons to lead with love:

  • We have organizations full of over-worked, over-stressed employees who find little or no meaning in the work they do for eight to ten hours each day.
  • We have become paralyzed and/or complacent in the workplace, stifled by fear running rampant in today’s organizations.
  • Without meaning, we lack purpose and engagement. Love is the conduit to meaning.
  • Fear can be motivating for a while, but it is not sustaining. Love nurtures, expands, and grows.
  • Love honors, cares for, values, respects, and trusts others.
  • Love creates an organizational culture that is conducive to knowledge creation. If we don’t create, we will perish.
  • We reap what we sow, and if we plant seeds of fear, we will reap more fear. If we plant seed of love, we will harvest a love-filled culture.
  • Successful organizations such as Southwest Airlines, SEMCO, Tom’s Shoes, and Zappos are built on love and are reaping the benefits because of it.
That’s what love has to do with it. That’s my story and I’m sticking to it!

With love,
Maria

Love-Based Leadership

As we close out this month of Love, let’s look at how we can translate that into a love-based leadership model. In my book, Love-Based Leadership: Transform Your Life with Meaning and Abundance, I present a very simple, yet profound way to lead based on three pillars: Love of Self, Love of Source, and Love of Others.

Leading with the Love-Based Leadership (LBL) model, we find meaning, authenticity, value, abundance, and purpose in and through our leadership. Those we lead find motivation, creativity, loyalty, commitment to the task, and value in their jobs through meaning.

Many of us share the common desire to find meaning in our daily work. A leadership model based on love recognizes the importance of living holistically by integrating love, health, wellness, and spirituality into all aspects of our life.

When we lead with the three pillars, we first focus on Love of Self. This is not an egoic love, but rather one where we honor, care for, and respect our self. While developing this pillar, we look to develop: 

  • Intuition
  • Truth-telling
  • Truth-receiving
  • Leverage the power of choice
  • Perception-shifting
  • Presence
  • Health & wellness

When we incorporate the second pillar into our leadership, Love of Source, we seek to connect with our Source. This connection fuels:
  • Inspiration
  • Creativity
  • Happiness
  • Faith
  • Perseverance
  • Peace
  • Love
In the third pillar, Love of Others, our leadership expands outward to include family, community, and our organization. This practice creates:
  • Forgiveness
  • Knowledge creation
  • Learning cultures
  • Shared ownership
  • Shared power
  • Collaboration
  • Meaning
Shifting from fear to love is transformative. This shift will not only transform your organization; it will transform your life.

With love,
Maria

Culture Creation – Part 4 of 4: The Deepest Element

As we conclude this exploration of organizational cultures, we go to the deepest part. Values, like beliefs, are elements extremely important to us, but we are not aware of them until we face a situation that forces them into our consciousness. Integrity, honesty, and ethical beliefs are a few values that often drive organizational and ethical behaviors.

As a coach, I usually begin a coaching relationship with a values clarification exercise. Values are foundational elements to the ways we think, act, and behave. Organizations are coming into awareness about the importance of value identification and are creating value statements to guide the organization. These value statements are as important as the mission and vision statements.

The deepest elements we find below the surface of the tree are the assumptions that feed the entire person and organization, passing through each element all the way through the roots, trunk, and branches to the tips of the leaves. Our assumptions are the most deeply ingrained of all the elements, created by our mental models.

Mental models are the lenses or filters by which we view the world, and no two are alike. Comprised of our familial, educational, community, religious, personal, and professional experiences, our mental models help us make sense, assumptions, and judgments about our life experiences. For example if I said, “pop” what would you think? Some may think of their father, a loud noise, a gun, gum, or soda. Whatever you thought of is reflective of your mental model.

So how do we create a culture based on love and love-based leadership? We start with the roots and work our way up. We begin with awareness and make conscious, strategic choices to create an environment based on love and not on fear. We recognize our own mental models and broaden our beliefs. We wrap awareness around our values and deepen our understanding of how they affect our beliefs and behaviors. We strategically infuse our organizational culture with continued learning and development. We intentionally instill a sense of shared ownership and power in the work we do, providing channels for meaningful work experiences, and we wrap all of these strategies in love.

As always, I love it when you share your insights.

With love,
Maria

Culture Creation – Part 3 of 4: The Beliefs Bridge

Last week, we looked at the elements of the culture above the surface, behavior. The trunk, bridging the branches and leaves above the ground to the roots below, are the beliefs we have individually and the beliefs we share collectively. Beliefs are the support to the behaviors demonstrated on the surface through the physical, language, ceremony, and story elements. The organizational beliefs are sometimes spelled out through the mission and vision statements, as well as policies and procedures. Many times, the beliefs are not in our consciousness until we are faced with a situation where we must examine them.


Because beliefs are the trunk or the stabilizing factor that directly fuels behavior, it is important for us to recognize the power beliefs have over our behavior. For instance, the Pygmalion effect is a phenomenon whereby you believe your team will fail, and in the end, they subsume that negative energy are not successful. Conversely, if you believe the person you just promoted into that position will succeed, the odds are that they will be successful. Our underlying beliefs affect our behavior. In the first example, you may not be available to the team for support, direction, and/or guidance. In the second scenario, you may be fully present to help that person succeed, providing mentorship and encouragement. Just as Henry Ford stated, “If you believe you can or believe you cannot, you are correct.”

Below the surface, beneath the leaves, branches, and trunk, we understand how the tree is nourished. The root structure is more elaborate and complex than the tree itself. This is true in our organizational cultures. The deeper we go below the surface, the deeper ingrained are the elements that feed into beliefs and behaviors. In those depths, lie the values, mental models, and perceptions that are so deeply ingrained that we are not even aware of them.

On Thursday, we will go to the deepest recesses of our cultures. Let me know your thoughts, comments, and questions. I love hearing from you!

With love,
Maria