Culture Creation – Part 1 of 4

One of the most popular questions I am asked is, “How do we create an organization like love-based leadership?” That is a big question! Love-based leadership begins with self-discovery, self-awareness, and self-growth; however, the organizational culture is a big part of this dynamic.

Because the organizational culture is so important, I am devoting the next four blog posts to taking a deep dive in understanding culture. This is a first for our Leadership Revolution A Call to Hearts blog—a four-part series! Let’s get right to it.

Like a tree, the culture of an organization has many interconnected components—each one linked to and vital to the growth of another. Three primary parts comprise the culture including behavior, beliefs, and values/assumptions/mental models which equate to the tree’s leaves/branches, trunk, and roots respectively.

When we look at the most visible feature of the tree, the leaves, we see the physical elements. These physical elements are the most superficial part of a culture. In organizations, the physical elements represent the actual physical spaces within the organizations. What do we see as we approach the outward vestiges of the organization? Is signage prominently and attractively displayed? Do you receive a warm greeting by the receptionist when you walk in? Is the building well kept or is it in disrepair? Other physical elements we notice are photos and signs on the walls, mission or vision statements proudly displayed, employee of the month plaques, the walls, windows, cubicles, volunteer thank-you plaques and trophies, gathering spaces and other physical clues.

The next element we notice is the language spoken. In any culture, a shared language brings people together and allows for efficient, quick communication. Often we notice a unique slang, acronyms, and industry-specific terms in organizations. I remember when I first entered the sales field and the staff referred to the next lead (person) who came in the door as an “up” which meant to get your butt up out of the chair and go sell to them!

Ceremonies, rituals, and routines are the next layer of culture. These elements are more substantive than the leaves as they are thicker and closer to the trunk. Organizations sometimes strategically plan ceremonies and rituals such as annual award dinners and employee or customer appreciation luncheons. However, routines and rituals of a less formal nature are just as solid and telling of a culture. In one organization where I worked, we always celebrated an employee birthday with a song and a cake. It was our tradition (ritual) that the guest of honor cut and serve the cake to all in attendance.

On Thursday, we will explore the power of stories in our organizations. Let me know your thoughts, comments, or questions.

With love,
Maria

Just Ask

As leaders, we often buy into the perception (more likely than not, self-imposed perception) that we must know the answers, be strong, and just like the Energizer bunny, keep going, going, and going.

Enough already!

As leaders, the most important lesson we can model and teach others is that we are human.

As humans and leaders, we do not always have the answers. This requires us to fess up and be honest. Big deal, we don’t have the answer. The difference between leaders and non-leaders is that we will find the answer…whatever it takes, we will find out. This may require us to do some research or ask someone else, who may have the answer. We may also need to tap into our intuition for inner wisdom to solve the surface question. And, my favorite resource of all, ask your Source, who is always available 24/7, always honest, and always right on target.

The perception that leaders are always strong is like saying it is always sunny. Just as nature has beautifully shown us, there are seasons to life. As living, breathing human beings, we too, have seasons. Our strength does not come by us always standing, our strength is our ability to get up again after we fall. Sometimes, this requires us to ask for help. The beautiful benefit of our asking is that the helper receives a gift too, by serving. This is a win-win exchange. It can’t get much better than that!

We cannot keep going, going, going. This is unrealistic and quite frankly, dangerous to our physical body, emotional health, and spiritual growth. We are not super-human, so we must stop pretending to be…it is killing us! We need to learn to ask for re-charge time and then take it! Your mind, body, and spirit will thank you.

What is the most challenging thing for you to ask? As always, I love to hear from you.

Abundant blessings,
Maria

Our Collective Dream

Yesterday, in the United States, we celebrated the great Rev. Dr. Martin Luther King, Jr.—his life, his work, and his love. He was a master orator, motivator, teacher, and a true love-based leader.

His most famous speech, “I Have a Dream” inspired us toward action for equality, justice, and love.

I have a dream, too. In fact, I am sure you too, have a dream... and I venture to guess that it is similar to my dream…a collective dream. That dream is the radical, necessary, ubiquitous dream of shifting from a world steeped in fear, to a love-based world.

Following are some inspiring words from Dr. King and a great lesson in leadership:

“Darkness cannot drive out darkness; only light can do that. Hate cannot drive out hate; only love can do that.” Remember, it ALWAYS comes back to love, so why not just start with love?

“Take the first step in faith. You don't have to see the whole staircase, just take the first step.” As leaders, we must step out and up on faith, because what else do we REALLY have?

“Our scientific power has outrun our spiritual power. We have guided missiles and misguided men.” The time is NOW to return to our spiritual compass, guidance, and Source.

“I have decided to stick with love. Hate is too great a burden to bear.” Again, simply, LOVE.
 
“A man can't ride your back unless it's bent.” Stand firm, erect in your power, and do not succumb to the fear of victimhood.

“All labor that uplifts humanity has dignity and importance and should be undertaken with painstaking excellence.” The call of a love-based leader…to serve others.
 
“Nothing in the world is more dangerous than sincere ignorance and conscientious stupidity.” Love-based leaders continue to grow, learn, and live in wisdom.

“We must develop and maintain the capacity to forgive. He who is devoid of the power to forgive is devoid of the power to love.” Forgiveness, to give it and receive it is the POWER of LOVE.

“History will have to record that the greatest tragedy of this period of social transition was not the strident clamor of the bad people, but the appalling silence of the good people.” Speak up and out; show up and lead.

“Our lives begin to end the day we become silent about things that matter.” DO NOT die with the song of passion still in you.

“The time is always right to do what is right.” … and the time is always right to love.

Blessings and love to you my friends...viva the leadership revolution,
Maria

Making Circle Changes

When we think about our circle, the people around us with whom we spend our time, we may find that we need to make some changes.

If you find yourself surrounded by people who do not treat you well, it may be a reflection of how you treat yourself. Ouch! I know this is difficult for some of us to hear, but the truth is that our outward reality is a reflection of what is happening internally.

The really great part of this reality is the awakening of awareness that comes when we fully understand this concept, because with the understanding comes the power of choice! We can choose to treat ourselves with more respect, honor, dignity, value, and love.

When we stand in that power, bathed by authenticity and love, we begin to radiate that energy outward. Initially, those who have treated us poorly may rear-up and lay it on thick to get the same old response from you. However, when you stand firm in truth, authenticity, and love, those people will back down or leave your circle.

This is what setting boundaries is all about – loving, honoring, respecting, and valuing yourself in truth and authenticity. By your behaviors, actions, and attitudes, you tell the world how loved and blessed you are.

Then…an amazing phenomenon happens…you start attracting people to you that also love, honor, respect, and value you!

As always, the choice is yours.

Be blessed.

With love, honor, and respect,
Maria

Let There Be Leadership Light!

“There are two ways of spreading light…To be a candle or the mirror that reflects it.” – Edith Wharton

In this season of light, I ponder what light represents in our lives and how that relates to our leadership. I love Edith Wharton’s perspective of spreading light, but what exactly does that mean?

Spreading light comes in the form of lighting up a room. As leaders, we can light up a room with our presence; being fully present to others. We do this by listening without distraction, giving our full attention to those around us.

We can also spread light through our attitudes and behaviors. We spread light through love, care, and compassion. Light takes away the darkness. We know that smiles are contagious and a great conduit to spreading light and love.

As leaders, we can also be the mirror that reflects light. Through encouragement and support of those we lead, we see the light in their eyes, their behaviors, and their attitudes. Mentoring those we lead, reflecting back their greatness is one of the most profound activities we can do as leaders.

We also reflect light by “lightening” the load of others. We can help lighten the heaviness of others by supporting our teams literally and figuratively. Serving those we lead is an example of love-based leadership.

Light in the darkness and lightening the load are profound ways we demonstrate love-based leadership. In this season of light, I wish you a blessed holiday season and a happy, healthy, and prosperous new year.

With light and love,
Maria

Leadership Forgiveness - Part 1

“To forgive is the highest, most beautiful form of love. In return, you will receive untold peace and happiness.” ~ Robert Muller

Forgiveness is a challenging concept for many leaders. While we understand the idea and we know forgiveness when it happens, the vagueness surrounding forgiveness is illusive. The ambiguity enfolding forgiveness stems from our questions of how to bring about forgiveness and understanding, and from where it actually originated. To begin, let’s take a dive into the word itself.

For implies intention to someone, for the benefit of or on behalf of someone or something. Give is to pass on, to gift, or convey something to someone. Ness, is a suffix that implies a state of being. For-give-ness therefore, is a state of benefiting someone by giving something to him or her.

How did we even get here—the need or desire to forgive?

We look to practice forgiveness when we are angry, wronged, or hurt. Tormentors come in the form of resentment, guilt, or even shame. Oftentimes we hold on to anger as a form of power. We feel in control and ultimately powerful when we hold onto our anger, justified in our feelings and hoping that the person we believe hurt us may feel guilty or remorseful for what we perceive they have done to us. Avoiding forgiveness allows us to fuel our anger, feeling justified and entitled in our anger or pain as victims. This practice of avoidance may manifest through not communicating with the person who harmed us, furthering the growth of our anger. Avoiding forgiveness is avoiding responsibility. We are victims because we believe we have no power. Playing the victim role deepens the feelings of pain and anger justification. Each time we replay the event that caused us pain is another attempt to regain respect, acknowledgment, hope, and love.

This time of year stirs up many emotions for us. In this season of love, we take a dive into forgiveness with a 3-parter! On Tuesday, we’ll continue the discussion on forgiveness (Part 2) with a look at self-forgiveness.

With a loving heart,
Maria 

BTW - This is an excert from my new book!

Leading with Both Sides of Our Brain

Ask any successful leader or business owner what one of the most critical factors is for success today, and you will hear creativity. Now, more than ever, innovation and creativity are sought-after skills in organizations for their leaders. Old models steeped in scientific management and mechanistic thinking no longer serves our needs in this new era. As Einstein so eloquently reminds us, we must stop the insanity and look toward new models and creative ways of leading people and doing business.

For decades, our American culture has devoted most curriculum and teaching models to developing the left-hemisphere of the brain. This is the part of the brain for logic, linear and sequential thought processes. This style of learning and development continued into colleges and universities where the mechanistic model of managing business and leading people remained a primary focus. Perhaps a nod to the “soft skills” of leadership appeared in the curriculum, but not until quite recently are we teaching these skills to leaders.
 
Many organizations now focus on teaching the soft skills in their leadership development programs because they realized a profound need for their leaders to have these skills in this new era. The soft skills to which I am referring are connecting with people, motivating teams, inspiring followers, creative thinking, innovation, quick decision-making and big-picture vision (strategic thinking and planning). Each one of these skill sets requires right-brain thinking.
 
The right hemisphere controls the left side of the body, is simultaneous, specializes in context, and synthesizes the big picture. Clearly, the ability to think quickly in today’s fast-paced world requires right hemisphere functions. I am not advocating tossing aside the value of the left-brain—our entire brain is a gift from God. I am simply seeking to focus on development of our right-brain functions. At this point, most of us have fairly well developed left hemispheres. After all, we have spent most of our lifetime educated and trained to use our left-brains. What we now need as leaders is to develop and reconnect with the processes of our right brains.

Lateral thinking is perception thinking, looking for creative and innovative ways of viewing the world. This process is not constricted by boundaries and limited beliefs; it challenges us to move into expansiveness, unlimited possibilities, and abundance thinking.

Are you ready for the shift?

With love from both parts of my brain and heart,
Maria

Leadership Mentoring

I was just in a discussion today about mentoring. What exactly does this mean and why is it important for leadership to have a mentorship mindset? Mentorship is about sharing wisdom, and wisdom is gained from knowledge and experience. One of my favorite books about mentorship is, Mentoring: The TAO of Giving and Receiving Wisdom by Chungliang Al Huang and Jerry Lynch. Any good teacher will tell you that we learn so much from our students. The same is true with mentoring, it is an exchange, a dance of sharing wisdom, knowledge, and experiences with the intention of growth – for both parties. Of course, like most concepts we discuss, mentoring begins with self-reflection, self-awareness, and self-love. As written by Al Huang and Lynch, “It may seem clever to know and accept others; yet accepting oneself is the way to Wisdom. It may feel powerful to overcome others; yet disciplining oneself is true strength. It may be noble to honor others; yet respecting oneself is deep self-esteem.”

To practice mentoring, just remember MENTOR:

Motivation – discover the motivation in yourself and your mentee.
Exploration – encourage exploration of different perspectives, options, and opportunities.
Notice the feelings in both parties and explore their presence.
Talk less and listen more. Practice active listening and learn how to dance in the conversation.
Open – be open to learn from your mentee and the experience.
Respect – Always opt for respect without judgment.

What are the elements of mentorship that resonate with you?

Next time, we will explore coaching and how that differs from mentoring.

With love,
Maria

Leadership Impression

I just got back from New York City and four days of meeting over 70 media including television producers, writers, agents, and editors. I gave 2-minute pitches to all of these people, which felt like speed-dating! This got me thinking about the impression we make in 2 minutes, and how we could possibly influence someone to take action.

This is not a whole lot different from leadership. What sort of impression do we make with our leadership influence in 2 minutes? What kind of impression do we want to make? What is the lasting or lingering thought we wish to impart on someone?

Follow these simple IMAGE steps to create a lasting, positive impression:

Integrity – Stand in your integrity, be honest about who you are and what you stand for, demonstrating this with your behavior.

Mannerisms – Be cognizant of your body language. Are you open or closed? Are you inviting? Are you demonstrating confidence?

Appearance – Does you appearance match the impression and image you want to portray? Show up in presence as well, remembering to practice active listening more than speaking.

Greeting – Greet others with openness, kindness, warmth, and a smile. People do not always remember what we say to them, but they always remember how they felt when with us.

Enjoy the experience. We are more attracted to fun and joy than anything else.



Be the master and creator of impression. We always leave an impression, whether we are aware of that or not; so step into awareness and consciously create your leadership impression by choice.

With love,
Maria

Laughter, Lightness, and Leadership

Early on in my corporate career, colleagues advised me to learn golf, which they claimed as a great way to network, bond with clients, and create deals. I learned the sport, but I didn’t enjoy the game as much as other people did. At one of our corporate retreats, my boss and colleagues couldn’t wait to get out on the course with some of the top executive staff. I was a bit confused by this because I knew my boss didn’t really like or get along with this group of people. I asked him about it and he said that on the golf course, unless you are a pro, there is no pretense; all are on equal footing and all are hitting poorly. The golf experience allowed them to bring down their guards and share the misery of their poor shots. Like golf, laughter allows us to connect with one another, letting our guards down, sans the misery of poor golf shots.

Laughter enhances communication by letting our shields down and showing that we are human. The model of professionalism for too long has instructed us to be super-human. We learned how to work beyond what is humanly possible, denying our natural rhythm for balance. We also learned to check our emotions at the door. While I ascribe to the concepts of emotional intelligence (EI), we are still human; we have emotions. To deny that fact is insanity. EI purports that we understand and acknowledge our emotions, recognize them, and with conscious awareness not let the emotions rule us. This is certainly a healthy approach to emotions, which is very different from the professional corporate model we learned.

Here are seven strategies for infusing laughter and lightness in your leadership and life: 

  • Start developing your practice of laughter with consciously smiling today. See how many people you can touch and shift their energy with your smile.
  • Begin your meetings on a light note. I have the E*Trade babies’ videos on my favorites list and would start meetings with one or two of those commercials. The more I watch them, the funnier they are. 
  •  Watch a funny movie, making note of the elements that tickle your funny bone.
  • Listen to a funny tape on the way to work, setting the tone for the day.
  • Laugh for 3–5 minutes every day. Fake it ‘til you make it! 
  •  Commit to do one silly thing a day to cultivate your playfulness.
  • Start collecting stories from work that are funny; invite everyone to participate and present these stories at the annual holiday party.
What do you do to infuse laughter into your life?

With love and laugher,
Maria

BTW - This is an excerpt from my new book!

Leadership Grace – Part 2

“Grace must find expression in life, otherwise it is not grace”, are words filled with wisdom by Karl Barth. With our divine quiet grace, it shines like an outward beacon. The 3 Cs are outward manifestations of inward grace: care, compassion, confidence. The confidence comes from our surrender, knowing we are guided by the powerful hand of God. Confidence is one of the elements that draw followers to great leaders. Warning – confidence is not arrogance. I love the Merriam-Webster definition of arrogance: an attitude of superiority manifested in an overbearing manner or in presumptuous claims or assumptions. You will notice that I emphasized all of the ego-related words in bold. Yes, arrogance is seeded from ego, whereas confidence is seeded from authenticity, from grace, from God.

Care and compassion are grace manifested in outward behaviors toward others. Sir Francis Bacon reminded us that grace is fulfilled when shared, “If a man be gracious and courteous to strangers, it shows he is a citizen of the world, and that his heart is no island cut off from other lands, but a continent that joins to them.” He spoke of a heart filled with love and grace. Grace, too, is demonstrated through acts of sincere kindness to each other and all living things on earth. Care and compassion are vibrations of love.

Rabbi Heshel described grace under fire when he said, “In every moment something sacred is at stake, and even in that moment being attacked something sacred is at stake. Can I chose, or be awake or aware enough to see that going on and to say I need an imaginative, creative, loving response that keeps my power rather than give it over to that person and just act the way they want me to act.” Living in that state of imaginative, creative, loving response described, is living in grace. Reclaiming and retaining our power is the power of grace. Martin Luther King, Jr. and Mahatma Gandhi lived in grace, retaining their power, while teaching love and peace. Rev. Ed Bacon describes grace manifested as a unifying breath. Grace allows us to break the cycle of violence and turmoil.

How is grace manifested in your leadership and life?

With love,
Maria

BTW - This is an excerpt from my new book.

What Does a Love-Based Leadership Organization Look Like?

In an LBL zone, love of Self, Source, and Others are present. We live the words so the words may live. People want to go to work, meaningful work in an LBL zone. A paradigm shift occurs in an LBL zone, where we discover a new way to do business based in part on ancient and traditional wisdom. In The Prophet, Kahlil Gibran described work in what could be an LBL zone:

It is to weave the cloth with threads from your heart, even as if your beloved were to wear that cloth.
It is to build a house with affection, even as if your beloved were to dwell in that house.
It is to sow seeds with tenderness and reap the harvest with joy, even as if your beloved were to eat the fruit.
It is to charge all things you fashion with a breath of your own spirit,
And to know that all the blessed dead are standing about you and watching.
Work is love made visible.
And if you cannot work with love but only with distaste, it is better that you should leave your work and sit at the gate of the temple and take alms of those who work with joy.

When LBL is practiced in organizations, several characteristics are present. The organization is fertile ground for knowledge creation, a learning organization. Power is shared, as is ownership of the work. Significance and celebration of others is ever-present in an LBL organization, adding to a meaningful work experience. A holistic approach to life, work, and spirituality is a way of life for those leaders practicing LBL, because LBL leaders honor themselves, their Source, and those with whom they work.

How would you describe a Love-Based Leadership organization?


With love,
Maria

Leaders “Showing Up”

Recently working with a client, we were discussing how we “show up”. We have learned and studied so much about good communication skills and body language that many of us have mastered the art of “listening” with our bodies. Bodies leaning in, head nodding, eyes fixed on the other person, yet all the while our minds are anywhere but that conversation. Or our thoughts are fixed on what we are going to say next, not listening to the words coming out of the other person’s mouth!



Our bodies are there – we showed up, physically. But have we really showed up? Are our mind, heart, and spirit present? Really present?

So often, we are replaying in our head the argument we may have had with a spouse, the traffic on the way to work, or the memo we just read. How different would it be if we really showed up – mind, body, and spirit? How would our showing up affect our communication...our connection and relationships with others...our leadership?

How can make sure we really show up? Here are a few tips:
  • Always start with awareness. Be aware that you are entering a conversation and want to move it to true connection.
  • Be present in the moment. Turn off the distractions (literal and figurative).
  • Be honest. If now is not the right time to focus on the conversation, reschedule it for a better time.
  • If you find yourself wandering, fess up, and start again (the other person will appreciate your honesty).
  • Suspend judgment. Do not anticipate what you think you may hear.
  • Paraphrase what you heard. This will be a good check-and-balance to ensure you are on the right track.
  • Be available and approachable. 
How do you show up?

To your success...with love,
Maria