Blog — Dr. Maria Church Love-Based Leadership Speaker, Motivational Speaker, Best-Selling Author, Organizational Culture Expert

Building capacity is a topic that is on everyone’s lips in local government. Whether it is capacity for a project, in a department, team, or one’s self. Everyone wants to know how to build more capacity because it seems like there is never enough.

What is capacity? Capacity is the capability to perform, the amount that can be contained, or the maximum production possible. When I coach individuals or teams, and I hear “We don’t have the capacity to do that”, I get curious. Sometimes, it means they do not have the capability. If that is the case, we need to peel back those layers and understand what is interfering with performance. Is it training, money, knowledge, or people?

Until we go below the surface, we cannot fully understand how to address the concern.

If the capacity issue is one of time, it may be time to examine what you or your team is working on. Many times, we do work activities, because we think we have to or because we always have done them. When we get on autopilot with our daily work activities, we are not really looking at what we do with a critical eye. Some of the activities may no longer be needed.

Another aspect to look at - is if you have the right people doing the right activities. I was recently certified in an assessment tool that looks at how we work, naturally. How we use our energy in certain aspects of our workday and what is the natural way we use our energy to complete work most efficiently and effectively. This was so enlightening for me and explained so much; why certain tasks were painful and took twice as long as those tasks that came naturally to me and were completed with joy and ease.

Chances are we have members of our teams who are especially skilled at certain work tasks because they come naturally to them. Perhaps, with a bit of shuffling, we may be able to put the right people on the right tasks to complete those necessary tasks with joy and ease.

Do you remember the old swap meet phrase, “one man’s junk is another man’s treasure?” This same idea may be applied to our team’s tasks. You may find after this awareness and shuffling, you really do have the capacity.

As always, I love to hear from you. What would be necessary for you to have capacity?

With Love and To Your Success,

Maria

We know laughter is contagious, yet it is powerful medicine. Leadership use of laughter is like a power-charged tool with many uses.

One of the most compelling benefits of laughter is shared, joyous connection. Comedian Victor Borge said, “Laughter is the closest distance between two people.” He is right; laughter connects us at deep level, which is why it is so contagious. Laughter moves beyond the superficiality of words right to our souls, moving all pretense and guard aside.

I’m always amazed at the extreme power of laughter; people laughing just in response to someone else’s laughter.

I remember a time when my husband, daughter, and I were watching a silly movie. The premise was a bit far-fetched, but we liked the actor, Bill Murray, in the film. He inherited a circus elephant and wanted to take it across country to sell it to a zoo. In one scene, he was driving an 18-wheeler, which he did not know how to drive, with the elephant in the trailer. In the cab, he had several boxes of candy that he was feeding to the elephant, since he didn’t know what else to feed the animal and of course he experienced one series of hysterical mishaps after another!

I laughed so hard—it was one of the funniest scenes I ever saw! What was even funnier was how hard my husband and daughter were laughing at my reaction. They did not find the scene as hysterical as I did, but my deep belly, soulful laughter was so contagious that all three of us were rolling on the floor, in tears.

We know laughter is contagious, yet it is powerful medicine. Leadership use of laughter is like a power-charged tool with many uses.

I’m always amazed at the extreme power of laughter; people laughing just in response to someone else’s laughter.

Laughter goes to the core, infecting those within its path.