Service Not Sales In Organizational Leadership

Join me at http://www.DrMariaChurch.com/drmariatv/ where the discussion continues. Service paves the path of leadership. Organizational and leadership models...

Organizational and leadership models throughout history, and still today, are like authoritative kingdoms.

The ruling king or queen sits on their throne (corner office in the executive suite) and the serfs and subjects (subordinates and “team”) support them in any way necessary. Oh, we have the right words today—team, collaboration, and empowerment—unfortunately, in many organizations actions do not match the words.

We know consciously and unconsciously these models do not work; however, we do not know how to replace them. As always, we just simply have to turn away from fear and stare right into the face of love. In those beautiful eyes, we find our answers.

Service paves the path of leadership. Through love and a love-based leadership model, we serve others, our source, and ourselves. To make this miraculous shift in our perception about service, we must consciously be aware of leading with a service-mindset versus a sales-mindset. Many leaders I know lead with a sales-mentality, seeking “buy-in” from those they lead. They obtain buy-in through persuasion, manipulation, and control. These techniques can be effective, but the leader will not get long-term commitment.

A service-mentality shifts from, “What can you do for me?” to, “What can I do for you?” This is similar to the phenomenon in marketing and product development happening today. Find out what they want and we’ll build it replaces the old mental model of build it and they will come. Leadership focus is on service, instead of self-interest.

Uh-oh, the ego is not going to like this!

Exactly. When leaders shift from sales to service-mindsets, organizations shift from a kingdom culture and hierarchical structure to community. I am not describing Utopia or something found only through rose-colored glasses; I am describing what can be, and what is in some organizations and communities. By serving and giving, we are more successful.

The more we give, the more we receive; the more we serve, the more we are served. This again demonstrates that to wherever you put your attention, you will manifest that.

How do you demonstrate service instead of sales?

In loving service,

Maria

The Most Critical Factor for Success

Join me at http://www.DrMariaChurch.com/drmariatv/ where the discussion continues. Ask any successful leader or business owner what one of the most critical ...

Ask any successful leader or business owner what one of the most critical factors is for success today, and you will hear creativity. Now, more than ever, innovation and creativity are sought-after skills in organizations for their leaders.

Old models steeped in scientific management and mechanistic thinking no longer serves our needs in this new era. As Einstein so eloquently reminds us, we must stop the insanity and look toward new models and creative ways of leading people and doing business.

For decades, our American culture has devoted most curriculum and teaching models to developing the left-hemisphere of the brain. This is the part of the brain for logic, linear and sequential thought processes. This style of learning and development continued into colleges and universities where the mechanistic model of managing business and leading people remained a primary focus. Perhaps a nod to the “soft skills” of leadership appeared in the curriculum, but not until quite recently are we teaching these skills to leaders.

Many organizations now focus on teaching the soft skills in their leadership development programs because they realized a profound need for their leaders to have these skills in this new era. The soft skills to which I am referring are connecting with people, motivating teams, inspiring followers, creative thinking, innovation, quick decision-making and big-picture vision (strategic thinking and planning). Each one of these skill sets requires right-brain thinking.

The right hemisphere controls the left side of the body, is simultaneous, specializes in context, and synthesizes the big picture. Clearly, the ability to think quickly in today’s fast-paced world requires right hemisphere functions. I am not advocating tossing aside the value of the left-brain—our entire brain is a gift from God. I am simply seeking to focus on development of our right-brain functions. At this point, most of us have fairly well developed left hemispheres. After all, we have spent most of our lifetime educated and trained to use our left-brains.

What we now need as leaders is to develop and reconnect with the processes of our right brains. Lateral thinking is perception thinking, looking for creative and innovative ways of viewing the world. This process is not constricted by boundaries and limited beliefs; it challenges us to move into expansiveness, unlimited possibilities, and abundance thinking.

I would love to hear about the companies innovating and creating in your sphere. Tag them in the comments or on social media? I want to celebrate their action with you!

Are you ready to take the shift? Click the link below for your own Action Guide!

With Love,

Maria

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